Vendor Start Up Manager – Central Laboratory

Job Overview

As a Vendor Lead you will be a Single Point of Contact (SPOC) for supplier services at a trial level and be the first point for issue escalation during study start up, acting as a conduit for clear communication and robust daily oversight.

Main Responsibilities

• Review of the vendor and category related specific sections of the protocol, ensure vendor expertise is leveraged when refining specifications towards Final Protocol
• Contributing to development of Study Specification Worksheet (SSW) to facilitate bid process and selection of Vendors.
• Quote/Proposal review in collaboration with procurement (and vendor). If required, support contract negotiations.
• Vendor budget review of final quotes
• Co-ordinates vendor kick-off meeting and other vendor specific meetings
• Collects HA submission documents from vendor, as requested by countries participating in a study
• Ensures changes to protocol or study designs are consistently shared with vendors and incorporated into supplier budgets, timelines, and specifications. Supports amendment of vendor contracts with Procurement team
• Optimizing a frontloaded and timely study start-up process in support of a timely vendor DB-go-live
• Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial
• Pro-actively creates and maintains vendor related risk maps with contingency plan for documentation in FIRST
• Document issues identified with vendor oversight / performance in FIRST tool and implements and monitors corrective actions. Escalates issue if required to the Vendor Category Expert VCE.
• Drive root cause analysis of supplier performance issues and look for trending
• Supports the implementation of standards, templates, tools, and processes for vendors at SSU for defined categories in collaboration with the VCE
• Using Unified Vendor Portal (UVP) to manage vendor service delivery
• Supports practice leaders in improvement projects and learning loops
• Collaborate with VP&G to provide data for vendor qualification efforts

Qualifications

• Bachelor’s Degree Bachelor’s Degree in health care or other scientific discipline required
• Excellent communication skills.
• Communication – Strong written and verbal communication skills including good command of English language.
• Previous experience in: vendor management, system design, demand & contracting process.
• Expertise with one of these vendors are required: eCOA, IRT, Central lab, Patient Recruitment and Retention

This position is not eligible for UK VISA Sponsorship

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