Three Retail Customer Advisor
Location: Unit 28 The Mall, Cameron Toll Shopping Centre, Edinburgh, United Kingdom, EH16 5PB
Salary: £13.72 per hour + an on-target bonus of 15% paid monthly based on store performance
Working Hours: 24 hours across 4 days per week, including weekends on a rotation basis
Job Description
As a Retail Customer Advisor at Three UK, you will interact with customers, provide product and service information, and drive sales to meet store targets while delivering high‑quality customer service.
Key Responsibilities
- Engage customers and deliver personalised product and service recommendations.
- Create exceptional customer experiences by tailoring products to individual needs.
- Achieve personal and store KPIs by driving sales and meeting performance goals.
- Resolve general mobile or network‑related enquiries promptly and effectively.
Qualifications
- Strong passion for delivering exceptional customer service and ability to understand customer needs.
- Collaborative team member who contributes to a positive and high‑performing environment.
- Resourceful and proactive in resolving customer enquiries and challenges.
- No prior product knowledge required; training will be provided.
What We Offer
- Competitive pay and performance bonus.
- Up to 31 days of annual leave plus two bank holidays.
- Benefits package including discounts, vouchers, pension plan, and well‑being support.
- Ongoing development opportunities and career progression.
Inclusive Workplace
We are an equal‑opportunity employer and welcome applicants from all backgrounds. We provide reasonable adjustments to support candidates during the recruitment process.
#J-18808-Ljbffr”, “datePosted”: “2026-05-19”, “hiringOrganization”: { “@type”: “Organization”, “name”: “VodafoneThree”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435990406__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=31” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “City of Edinburgh” } } }Three Retail Customer Advisor
Location: Unit 28 The Mall, Cameron Toll Shopping Centre, Edinburgh, United Kingdom, EH16 5PB
Salary: £13.72 per hour + an on-target bonus of 15% paid monthly based on store performance
Working Hours: 24 hours across 4 days per week, including weekends on a rotation basis
Job Description
As a Retail Customer Advisor at Three UK, you will interact with customers, provide product and service information, and drive sales to meet store targets while delivering high‑quality customer service.
Key Responsibilities
- Engage customers and deliver personalised product and service recommendations.
- Create exceptional customer experiences by tailoring products to individual needs.
- Achieve personal and store KPIs by driving sales and meeting performance goals.
- Resolve general mobile or network‑related enquiries promptly and effectively.
Qualifications
- Strong passion for delivering exceptional customer service and ability to understand customer needs.
- Collaborative team member who contributes to a positive and high‑performing environment.
- Resourceful and proactive in resolving customer enquiries and challenges.
- No prior product knowledge required; training will be provided.
What We Offer
- Competitive pay and performance bonus.
- Up to 31 days of annual leave plus two bank holidays.
- Benefits package including discounts, vouchers, pension plan, and well‑being support.
- Ongoing development opportunities and career progression.
Inclusive Workplace
We are an equal‑opportunity employer and welcome applicants from all backgrounds. We provide reasonable adjustments to support candidates during the recruitment process.
#J-18808-Ljbffr…