{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Business Support Lead”, “description”: “
Job Overview
This role is Business Support Lead for Campus Services at the University of Sheffield, responsible for managing administrative functions of Print & Creative Services, supporting business, financial, procurement, HR and recruitment activities within the department.
Main Duties & Responsibilities
- Manage Print & Creative Services (PCS) internal and external income streams, identify areas for improvement.
- Create and manage PCS financial and business reports using SAP and the PCS Management Information System.
- Monitor and review PCS financial and business intelligence, making suggestions to improve processes.
- Handle out‑of‑hours staffing requests, resource quoting via Plan‑On, maintain rosters and resource planning spreadsheets.
- Process departmental overtime payments directly into the University payroll system.
- Approve and goods receive orders in the absence of the Print Operational Manager and Business Operations Manager.
- Deputise for the Business Operations Manager in overseeing the department’s recruitment processes, where required.
- Manage and review PCS customer feedback, present findings at monthly Team Lead and Staff Meetings.
- Maintain the PCS Integrated Management System (IMS) and PCS Toolbox, ensuring documents are reviewed and updated.
- Complete projects directed by the Print Operations Manager and Business Operations Manager within agreed timelines and quality standards.
- Maintain PCS supplier information packs ensuring contracts meet requirements.
- Oversee Arts Tower reception, ensuring smooth day‑to‑day operations.
- Liaise with university contacts to highlight financial process issues, facilitate good‑practice implementation.
- Coordinate with the Finance Department and adhere to University Financial Regulations.
- Demonstrate commitment to the Sheffield Professional Framework and promote ethical decisions & sustainability strategy.
- Carry out other duties commensurate with the grade and remit of the post.
Person Specification / Qualifications
Essential:
- Proven experience in a financial/administrative role with skills in corporate IT systems such as SAP, Microsoft and Google platforms.
- Ability to process routine and complex data, confidently making recommendations for management information.
- Strong analytical and pattern‑recognition skills, ability to resolve numerical problems.
- Ability to manage personal workload and conflicting priorities.
- Enthusiastic and proactive attitude, experience improving and developing business processes.
- Ability to interpret and communicate business and financial information clearly.
- Excellent written and verbal communication skills, communicating at all levels.
- Aware of when additional support is required and deciding upon appropriate action.
- Strong customer‑service skills, building strong working relationships.
- Ability to manage multiple projects and tasks with conflicting priorities while maintaining accuracy and attention to detail.
- Experience using a Management Information System such as Tharstern (or similar).
- Experience coordinating HR, payroll and recruitment process activities.
Salary and Benefits
Salary: £27,319 to £31,236 per annum, with potential to progress to £33,951 through sustained exceptional contribution.
Benefits include:
- A minimum of 38 days annual leave (pro‑rata) including bank holidays.
- Flexible working opportunities, including hybrid options.
- Generous pension scheme.
- Discounts and rewards on shopping, eating out and travel.
- Staff networks and peer support (e.g., Race Equality, LGBT+, Women’s and Parent’s networks).
- Recognition awards for exceeding performance.
- Professional development – learning and mentoring schemes; Shared Skills Framework.
- Family‑friendly policies, including paid time off for parenting and caring emergencies, menopause support, fertility treatment support.
Employment Details
Grade: 5
Work arrangement: Full‑time
Duration: Open ended
Line manager: Michelle Barraclough, Print Operational Manager
Equal Opportunities
The University of Sheffield is an equal opportunities employer. We value a diverse community and are a Disability Confident Leader. Applicants meeting essential criteria with a disability will be invited to the next stage of the selection process.
#J-18808-Ljbffr”, “datePosted”: “2026-05-15”, “hiringOrganization”: { “@type”: “Organization”, “name”: “The University of Sheffield”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__432656073__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=901” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Sheffield” } } }Company: The University of Sheffield
Location: Sheffield
Job Description:
Job Overview
This role is Business Support Lead for Campus Services at the University of Sheffield, responsible for managing administrative functions of Print & Creative Services, supporting business, financial, procurement, HR and recruitment activities within the department.
Main Duties & Responsibilities
- Manage Print & Creative Services (PCS) internal and external income streams, identify areas for improvement.
- Create and manage PCS financial and business reports using SAP and the PCS Management Information System.
- Monitor and review PCS financial and business intelligence, making suggestions to improve processes.
- Handle out‑of‑hours staffing requests, resource quoting via Plan‑On, maintain rosters and resource planning spreadsheets.
- Process departmental overtime payments directly into the University payroll system.
- Approve and goods receive orders in the absence of the Print Operational Manager and Business Operations Manager.
- Deputise for the Business Operations Manager in overseeing the department’s recruitment processes, where required.
- Manage and review PCS customer feedback, present findings at monthly Team Lead and Staff Meetings.
- Maintain the PCS Integrated Management System (IMS) and PCS Toolbox, ensuring documents are reviewed and updated.
- Complete projects directed by the Print Operations Manager and Business Operations Manager within agreed timelines and quality standards.
- Maintain PCS supplier information packs ensuring contracts meet requirements.
- Oversee Arts Tower reception, ensuring smooth day‑to‑day operations.
- Liaise with university contacts to highlight financial process issues, facilitate good‑practice implementation.
- Coordinate with the Finance Department and adhere to University Financial Regulations.
- Demonstrate commitment to the Sheffield Professional Framework and promote ethical decisions & sustainability strategy.
- Carry out other duties commensurate with the grade and remit of the post.
Person Specification / Qualifications
Essential:
- Proven experience in a financial/administrative role with skills in corporate IT systems such as SAP, Microsoft and Google platforms.
- Ability to process routine and complex data, confidently making recommendations for management information.
- Strong analytical and pattern‑recognition skills, ability to resolve numerical problems.
- Ability to manage personal workload and conflicting priorities.
- Enthusiastic and proactive attitude, experience improving and developing business processes.
- Ability to interpret and communicate business and financial information clearly.
- Excellent written and verbal communication skills, communicating at all levels.
- Aware of when additional support is required and deciding upon appropriate action.
- Strong customer‑service skills, building strong working relationships.
- Ability to manage multiple projects and tasks with conflicting priorities while maintaining accuracy and attention to detail.
- Experience using a Management Information System such as Tharstern (or similar).
- Experience coordinating HR, payroll and recruitment process activities.
Salary and Benefits
Salary: £27,319 to £31,236 per annum, with potential to progress to £33,951 through sustained exceptional contribution.
Benefits include:
- A minimum of 38 days annual leave (pro‑rata) including bank holidays.
- Flexible working opportunities, including hybrid options.
- Generous pension scheme.
- Discounts and rewards on shopping, eating out and travel.
- Staff networks and peer support (e.g., Race Equality, LGBT+, Women’s and Parent’s networks).
- Recognition awards for exceeding performance.
- Professional development – learning and mentoring schemes; Shared Skills Framework.
- Family‑friendly policies, including paid time off for parenting and caring emergencies, menopause support, fertility treatment support.
Employment Details
Grade: 5
Work arrangement: Full‑time
Duration: Open ended
Line manager: Michelle Barraclough, Print Operational Manager
Equal Opportunities
The University of Sheffield is an equal opportunities employer. We value a diverse community and are a Disability Confident Leader. Applicants meeting essential criteria with a disability will be invited to the next stage of the selection process.
#J-18808-Ljbffr…
Posted: May 15th, 2026