We currently have a fixed‑term job–share opportunity for an experienced manager to lead a diverse, hard‑working team in a fast‑paced environment.
Responsibilities
- Responsible for the day‑to‑day service management of the respective Specialty Management Groups within the dental services, with responsibility for patient access to outpatient and inpatient care.
- Lead the admin teams to provide high quality administration service to all patients accessing the dental services, their carers and referring practitioners.
- Support the Service Manager and General Manager (Business & Performance) in ensuring effective co‑ordination and management of pathways, including the delivery of performance targets, especially RTT targets.
- Manage and develop patient pathways to ensure continuous improvement.
- Work closely with the Service Manager and General Manager on the strategic development of the services, supporting plans to expand or change their service as appropriate.
- Manage clinic capacity while booking patients according to clinical priority and booking policies in line with local and national targets, proactively preventing two‑week rule and 18‑week breaches.
- Request additional clinics as necessary, liaising directly with the clinical team to arrange availability of staff.
- Achieve service and teaching activity targets within specialties on a monthly basis, including accurate mapping of clinical activity to support service line reporting (SLAM).
- Attend weekly performance meetings to monitor activity and DNA rates, clinic utilisation, capacity, forecasting and breach analysis.
- Validate waiting list data weekly and report performance against 18‑week access targets and clinical prioritisation, including tracking of cancer patients and validation across Specialty Management Group.
The successful candidate will need to be motivated, hard‑working and have a can‑do attitude. You will display excellent organisational and communication skills, demonstrate strong leadership qualities and effectively support your team.
#J-18808-Ljbffr”, “datePosted”: “2026-04-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Birmingham Community Healthcare NHS Foundation Trust”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__407083867__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=835” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Birmingham” } } }We currently have a fixed‑term job–share opportunity for an experienced manager to lead a diverse, hard‑working team in a fast‑paced environment.
Responsibilities
- Responsible for the day‑to‑day service management of the respective Specialty Management Groups within the dental services, with responsibility for patient access to outpatient and inpatient care.
- Lead the admin teams to provide high quality administration service to all patients accessing the dental services, their carers and referring practitioners.
- Support the Service Manager and General Manager (Business & Performance) in ensuring effective co‑ordination and management of pathways, including the delivery of performance targets, especially RTT targets.
- Manage and develop patient pathways to ensure continuous improvement.
- Work closely with the Service Manager and General Manager on the strategic development of the services, supporting plans to expand or change their service as appropriate.
- Manage clinic capacity while booking patients according to clinical priority and booking policies in line with local and national targets, proactively preventing two‑week rule and 18‑week breaches.
- Request additional clinics as necessary, liaising directly with the clinical team to arrange availability of staff.
- Achieve service and teaching activity targets within specialties on a monthly basis, including accurate mapping of clinical activity to support service line reporting (SLAM).
- Attend weekly performance meetings to monitor activity and DNA rates, clinic utilisation, capacity, forecasting and breach analysis.
- Validate waiting list data weekly and report performance against 18‑week access targets and clinical prioritisation, including tracking of cancer patients and validation across Specialty Management Group.
The successful candidate will need to be motivated, hard‑working and have a can‑do attitude. You will display excellent organisational and communication skills, demonstrate strong leadership qualities and effectively support your team.
#J-18808-Ljbffr…
