D365 Senior CRM Functional Consultant

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Senior Dynamics 365 CRM Consultant

Salary: Up to £80,000

We are seeking an experienced Senior Dynamics 365 CRM Consultant to lead the delivery of high-quality Microsoft Dynamics 365 solutions. This role offers the opportunity to work closely with clients, analyse business processes, design effective solutions, and drive successful end-to-end system implementations.

Key Responsibilities

  • Lead full-lifecycle Dynamics 365 CRM implementation projects.
  • Analyse business requirements and translate them into scalable, future-proof solutions.
  • Design, configure, and customise Dynamics 365 applications to meet client needs.
  • Provide expert guidance on best practices, solution architecture, and platform capabilities.
  • Manage product backlogs, create user stories, and produce functional specifications.
  • Facilitate workshops, discovery sessions, and stakeholder engagement activities.
  • Deliver end-user training and provide ongoing support post-implementation.
  • Ensure solution quality, performance, and adherence to project governance.
  • Build strong, trusted client relationships and mentor junior consultants.

Skills & Experience

  • Proven experience implementing and supporting Microsoft Dynamics 365 CRM solutions.
  • Strong hands-on experience with PowerApps and Power Automate (Flows).
  • Demonstrated leadership across large-scale or complex projects.
  • Excellent business process mapping and requirements-gathering capabilities.
  • Strong communication skills with the ability to engage and influence stakeholders.
  • Analytical mindset with strong problem-solving abilities.

If you are a proactive, client-focused consultant with deep Dynamics 365 expertise and a passion for delivering impactful, high-value solutions, we'd love to hear from you.

#J-18808-Ljbffr”, “datePosted”: “2026-02-28”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Nigel Frank”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__383077708__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=110” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “West Midlands” } } }
Company: Nigel Frank
Apply for the D365 Senior CRM Functional Consultant
Location: West Midlands
Job Description:

Senior Dynamics 365 CRM Consultant

Salary: Up to £80,000

We are seeking an experienced Senior Dynamics 365 CRM Consultant to lead the delivery of high-quality Microsoft Dynamics 365 solutions. This role offers the opportunity to work closely with clients, analyse business processes, design effective solutions, and drive successful end-to-end system implementations.

Key Responsibilities

  • Lead full-lifecycle Dynamics 365 CRM implementation projects.
  • Analyse business requirements and translate them into scalable, future-proof solutions.
  • Design, configure, and customise Dynamics 365 applications to meet client needs.
  • Provide expert guidance on best practices, solution architecture, and platform capabilities.
  • Manage product backlogs, create user stories, and produce functional specifications.
  • Facilitate workshops, discovery sessions, and stakeholder engagement activities.
  • Deliver end-user training and provide ongoing support post-implementation.
  • Ensure solution quality, performance, and adherence to project governance.
  • Build strong, trusted client relationships and mentor junior consultants.

Skills & Experience

  • Proven experience implementing and supporting Microsoft Dynamics 365 CRM solutions.
  • Strong hands-on experience with PowerApps and Power Automate (Flows).
  • Demonstrated leadership across large-scale or complex projects.
  • Excellent business process mapping and requirements-gathering capabilities.
  • Strong communication skills with the ability to engage and influence stakeholders.
  • Analytical mindset with strong problem-solving abilities.

If you are a proactive, client-focused consultant with deep Dynamics 365 expertise and a passion for delivering impactful, high-value solutions, we’d love to hear from you.

#J-18808-Ljbffr…

Posted: February 28th, 2026