Hours
7am-5pm Monday-Friday
What You’ll Be Doing
- Building excellent relationships with new and lapsed customers to understand and meet their needs.
- Maximising customer interactions to support sales and profit targets through upselling and cross‑selling relevant products, offering specific product advice.
- Getting to know suppliers and continuously looking for opportunities to improve product and industry knowledge.
- Ensuring all customer orders are fulfilled in a timely fashion.
- Following plans to continuously improve customer experience.
- Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels.
- Supporting all company initiatives.
What We’re Looking For
- Enthusiasm – positivity and unyielding passion for the merchant world.
- Decency – honesty, integrity, and mutual respect.
- Team Spirit – a genuine desire to help others, working collaboratively and achieving results together.
- Pride – dedication in producing top‑notch results.
What’s in it for you?
- Competitive basic salary
- Performance‑related bonus
- Retirement savings plan (pension) with Legal & General
- Life assurance – automatic lump‑sum death in service benefit of 2× basic salary; if enrolled in the STARK Building Materials retirement savings plan and contributing 4% of pensionable earnings, benefit increases to 4× pensionable earnings.
- WorkPerks platform – discounts via Reward Gateway
- Aviva Digicare+ Workplace App – digital GP, second medical opinions, mental health consultation, bereavement service, nutritional consultation
- Voluntary company benefits such as car salary sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, critical illness cover
- Employee discount
- Refer a friend scheme
- New reward and recognition programme (launching soon)
Required Skills and Experience
- Great customer focus and desire to deliver best outcomes
- Ability to build rapport and develop a good understanding of portfolio to secure future projects
- Well organised
- Great attention to detail
- Efficient use of IT equipment and strong telephone presence
Hours
7am-5pm Monday-Friday
What You’ll Be Doing
- Building excellent relationships with new and lapsed customers to understand and meet their needs.
- Maximising customer interactions to support sales and profit targets through upselling and cross‑selling relevant products, offering specific product advice.
- Getting to know suppliers and continuously looking for opportunities to improve product and industry knowledge.
- Ensuring all customer orders are fulfilled in a timely fashion.
- Following plans to continuously improve customer experience.
- Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels.
- Supporting all company initiatives.
What We’re Looking For
- Enthusiasm – positivity and unyielding passion for the merchant world.
- Decency – honesty, integrity, and mutual respect.
- Team Spirit – a genuine desire to help others, working collaboratively and achieving results together.
- Pride – dedication in producing top‑notch results.
What’s in it for you?
- Competitive basic salary
- Performance‑related bonus
- Retirement savings plan (pension) with Legal & General
- Life assurance – automatic lump‑sum death in service benefit of 2× basic salary; if enrolled in the STARK Building Materials retirement savings plan and contributing 4% of pensionable earnings, benefit increases to 4× pensionable earnings.
- WorkPerks platform – discounts via Reward Gateway
- Aviva Digicare+ Workplace App – digital GP, second medical opinions, mental health consultation, bereavement service, nutritional consultation
- Voluntary company benefits such as car salary sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, critical illness cover
- Employee discount
- Refer a friend scheme
- New reward and recognition programme (launching soon)
Required Skills and Experience
- Great customer focus and desire to deliver best outcomes
- Ability to build rapport and develop a good understanding of portfolio to secure future projects
- Well organised
- Great attention to detail
- Efficient use of IT equipment and strong telephone presence
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