Dispatch Co-ordinator (Operations) – Birmingham Airport

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Overview

Job Title: Dispatch Agent (Operations)

Company: Swissport

Location: Birmingham Airport

Contract Type: Part Time fixed term until 31/10/2026

Hours: 30 hours per week, between Monday – Sunday (shift work) (you cannot pick and choose your own shifts, rotas are issued 28 days in advance)

UK Manual Driving Licence required

Salary: £13.79 per hour

About the Company:

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

About the Role:

As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations.

Responsibilities

Key Responsibilities:

  • Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
  • Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
  • Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
  • Prioritize tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
  • Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
  • Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
  • Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.
  • Ensure deployment of the environmental processes and procedures. Referring to the QHSE Manual.

Qualifications

Qualifications:

  • Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
  • Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
  • Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
  • Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
  • Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
  • Valid FULL UK MANUAL driver's license and ability to operate vehicles airside in compliance with airport regulations.

Benefits:

  • Access to Employee Assistance Programme and wellness initiatives.
  • Comprehensive training and development programmes.
  • Free onsite parking whilst at work
  • Retirement savings plan with employer contributions.
  • Career advancement opportunities within the aviation industry.

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.

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Company: Swissport International AG
Apply for the Dispatch Co-ordinator (Operations) – Birmingham Airport
Location: Birmingham
Job Description:

Overview

Job Title: Dispatch Agent (Operations)

Company: Swissport

Location: Birmingham Airport

Contract Type: Part Time fixed term until 31/10/2026

Hours: 30 hours per week, between Monday – Sunday (shift work) (you cannot pick and choose your own shifts, rotas are issued 28 days in advance)

UK Manual Driving Licence required

Salary: £13.79 per hour

About the Company:

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

About the Role:

As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations.

Responsibilities

Key Responsibilities:

  • Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
  • Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
  • Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
  • Prioritize tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
  • Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
  • Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
  • Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.
  • Ensure deployment of the environmental processes and procedures. Referring to the QHSE Manual.

Qualifications

Qualifications:

  • Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
  • Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
  • Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
  • Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
  • Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
  • Valid FULL UK MANUAL driver’s license and ability to operate vehicles airside in compliance with airport regulations.

Benefits:

  • Access to Employee Assistance Programme and wellness initiatives.
  • Comprehensive training and development programmes.
  • Free onsite parking whilst at work
  • Retirement savings plan with employer contributions.
  • Career advancement opportunities within the aviation industry.

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.

#J-18808-Ljbffr…

Posted: May 20th, 2026