Customer Care – Part Time Newark London Road

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McDonald's is one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Responsibilities

• Deal with customers and ensure everything runs smoothly in the customer area
• Make children feel welcome, hand out balloons and organise special events
• Look after customers’ specific needs and keep high standards of cleanliness in the dining area and toilets
• Create a warm and welcoming atmosphere
• Maintain positive communication with customers at all times and keep the manager informed about customer satisfaction

Qualifications

• Genuine smile and the ability to connect with customers
• Friendly, welcoming, courteous and helpful behaviour
• Effective communication skills such as attentive listening, face‑to‑face verbal communication and eye contact
• Ability to maintain high energy levels while working efficiently and productively
• Works well as part of a team

Benefits

• Holiday pay
• Service Awards
• Meal allowance
• Employee discounts from top high street and online brands

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