Requirements
- 5+ years as a Product Manager, with proven experience owning and scaling a core, high-impact B2B SaaS product
- Product experience in the Shopify, e-commerce, or marketplace ecosystem
- Strong systems thinking, with the ability to define clear technical product requirements and reason about trade-offs
- Data-driven, with experience conducting both quantitative and qualitative research, and partnering closely with engineering and data teams
- Strong product judgement and prioritisation skills across complex trade-offs
- UX-sensitive and detail-oriented, with a high bar for product quality
- Excellent written communication skills (PRDs, specs, decision docs)
- Operates with startup-level autonomy and full accountability
- Sets direction clearly and executes decisively
- Forms strong opinions, defends them with clear reasoning, then moves forward
- Outcome-obsessed, resilient, and effective under pressure and ambiguity
What the job involves
- We’re hiring a Senior Product Manager to own and evolve Judge.me’s core Reviews product — the most popular reviews app on Shopify and the foundation of trust for 600,000+ e-commerce businesses worldwide
- In this role, you’ll execute the product strategy set by the CEO, focusing on delivering high-impact solutions for merchant use cases across a mature, high-traffic product
- You’ll focus heavily on shaping clear delivery requirements, prioritising work, and ensuring features are rolled out reliably and at scale
- While the role isn’t about exploring entirely new problem spaces, it demands strong product judgment
- You’ll rely on market research, user feedback, and data to make thoughtful prioritisation decisions within an established ecosystem
- You’ll be accountable for how the Reviews product performs in production — improving trust signals, conversion, and retention, while safeguarding reliability, data integrity, backward compatibility, and merchant confidence
- Own the Reviews product area end-to-end, operating within a defined strategy across discovery, delivery, iteration, and optimisation
- Execute clear product direction and north-star outcomes aligned with trust, adoption, conversion, and retention
- Lead customer, merchant, and market discovery to identify high-impact problems and opportunities
- Translate strategy and insight into clear, actionable requirements that engineering and design can execute against
- Drive prioritisation and hard trade-offs across scope, speed, UX, technical constraints, and business impact
- Own problem definition end-to-end, including edge cases, failure modes, rollout strategy, and safe evolution within an existing platform
- Balance pragmatic delivery with long-term product quality, scalability, and maintainability
- Partner closely with Engineering, Design, Data, Support, and Growth to drive measurable outcomes
- Own measurement of impact across activation, adoption, engagement, conversion, retention, and revenue
Requirements
- 5+ years as a Product Manager, with proven experience owning and scaling a core, high-impact B2B SaaS product
- Product experience in the Shopify, e-commerce, or marketplace ecosystem
- Strong systems thinking, with the ability to define clear technical product requirements and reason about trade-offs
- Data-driven, with experience conducting both quantitative and qualitative research, and partnering closely with engineering and data teams
- Strong product judgement and prioritisation skills across complex trade-offs
- UX-sensitive and detail-oriented, with a high bar for product quality
- Excellent written communication skills (PRDs, specs, decision docs)
- Operates with startup-level autonomy and full accountability
- Sets direction clearly and executes decisively
- Forms strong opinions, defends them with clear reasoning, then moves forward
- Outcome-obsessed, resilient, and effective under pressure and ambiguity
What the job involves
- We’re hiring a Senior Product Manager to own and evolve Judge.me’s core Reviews product — the most popular reviews app on Shopify and the foundation of trust for 600,000+ e-commerce businesses worldwide
- In this role, you’ll execute the product strategy set by the CEO, focusing on delivering high-impact solutions for merchant use cases across a mature, high-traffic product
- You’ll focus heavily on shaping clear delivery requirements, prioritising work, and ensuring features are rolled out reliably and at scale
- While the role isn’t about exploring entirely new problem spaces, it demands strong product judgment
- You’ll rely on market research, user feedback, and data to make thoughtful prioritisation decisions within an established ecosystem
- You’ll be accountable for how the Reviews product performs in production — improving trust signals, conversion, and retention, while safeguarding reliability, data integrity, backward compatibility, and merchant confidence
- Own the Reviews product area end-to-end, operating within a defined strategy across discovery, delivery, iteration, and optimisation
- Execute clear product direction and north-star outcomes aligned with trust, adoption, conversion, and retention
- Lead customer, merchant, and market discovery to identify high-impact problems and opportunities
- Translate strategy and insight into clear, actionable requirements that engineering and design can execute against
- Drive prioritisation and hard trade-offs across scope, speed, UX, technical constraints, and business impact
- Own problem definition end-to-end, including edge cases, failure modes, rollout strategy, and safe evolution within an existing platform
- Balance pragmatic delivery with long-term product quality, scalability, and maintainability
- Partner closely with Engineering, Design, Data, Support, and Growth to drive measurable outcomes
- Own measurement of impact across activation, adoption, engagement, conversion, retention, and revenue
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