We are currently seeking a motivated and experienced individual to join this team in the role of Relationship Director.
The role of the Relationship Director is a full relationship management role to engage with our existing and prospective customers to help them realise their ambitions. Your key aim as a Relationship Director will be to operate as a person of influence to our customers with a turnover of between £15 M and £350 M, where you will also be responsible for customer service excellence to our existing and prospective customers.
Customer portfolios will consist of both domestic and international relationships and will involve managing all aspects of the relationship including operational and credit risk. To be successful in this role you will create and maintain strong and evolving partnerships internally and externally.
In This Role You'll
- Be an ambassador for HSBC and develop the bank’s profile in the local business and wider community
- Support customers and place their needs at the forefront of all that we do, setting world‑class standards
- Seek new opportunities and nurture existing relationships to identify new business opportunities
- Build a network of business introducers in the local professional and business community
- Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime and regulatory risk
- Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions
Requirements
- Experience working in a relevant role within Corporate Banking/Business Banking/Financial Services is essential
- Experience and knowledge of Commercial Banking products is essential
- Credit and lending experience is essential
- Proven ability in identifying and meeting customers’ needs and managing complex lending requests is essential
- A comprehensive understanding of risk management and proven experience ensuring compliance with relevant regulatory processes would be advantageous
- Be self‑driven, with the ability to manage conflicting priorities and work collaboratively to deliver to deadlines is essential
- Experience in developing opportunities for growth with existing and new to Bank clients is essential
Location and Working Arrangement
This is a hybrid position with the base location being either Bristol, Cardiff or Exeter. Clients are based across the South West and Wales and there is an expectation of the working week consisting of home and office based working, along with visiting clients on a regular basis. It is therefore important that you are based within an easy commutable distance.
Diversity and Inclusion
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, socio‑economic background, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
#J-18808-Ljbffr”, “datePosted”: “2026-05-18”, “hiringOrganization”: { “@type”: “Organization”, “name”: “HSBC”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435622565__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=22” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Bristol” } } }We are currently seeking a motivated and experienced individual to join this team in the role of Relationship Director.
The role of the Relationship Director is a full relationship management role to engage with our existing and prospective customers to help them realise their ambitions. Your key aim as a Relationship Director will be to operate as a person of influence to our customers with a turnover of between £15 M and £350 M, where you will also be responsible for customer service excellence to our existing and prospective customers.
Customer portfolios will consist of both domestic and international relationships and will involve managing all aspects of the relationship including operational and credit risk. To be successful in this role you will create and maintain strong and evolving partnerships internally and externally.
In This Role You’ll
- Be an ambassador for HSBC and develop the bank’s profile in the local business and wider community
- Support customers and place their needs at the forefront of all that we do, setting world‑class standards
- Seek new opportunities and nurture existing relationships to identify new business opportunities
- Build a network of business introducers in the local professional and business community
- Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime and regulatory risk
- Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions
Requirements
- Experience working in a relevant role within Corporate Banking/Business Banking/Financial Services is essential
- Experience and knowledge of Commercial Banking products is essential
- Credit and lending experience is essential
- Proven ability in identifying and meeting customers’ needs and managing complex lending requests is essential
- A comprehensive understanding of risk management and proven experience ensuring compliance with relevant regulatory processes would be advantageous
- Be self‑driven, with the ability to manage conflicting priorities and work collaboratively to deliver to deadlines is essential
- Experience in developing opportunities for growth with existing and new to Bank clients is essential
Location and Working Arrangement
This is a hybrid position with the base location being either Bristol, Cardiff or Exeter. Clients are based across the South West and Wales and there is an expectation of the working week consisting of home and office based working, along with visiting clients on a regular basis. It is therefore important that you are based within an easy commutable distance.
Diversity and Inclusion
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, socio‑economic background, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
#J-18808-Ljbffr…