UX Researcher: 26-01144

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Primary Skills: UX Research (expert), Measurement Frameworks (advanced), Survey Design (advanced), Data Analysis (advanced), Usability Studies (intermediate)

Contract Type: Contract

Duration: 12 months

Location: Cleveland, UK (Remote)

Job Summary

Responsible for creating and managing UX measurement frameworks, executing surveys, and conducting qualitative UX research studies to enhance content moderation and AI user journeys.

Key Responsibilities

• Create and deliver a measurement framework for the Content Moderation and AI Critical User Journeys.
• Define measurement instruments and specifications including writing survey questions.
• Manage and execute the content moderation UX metrics program, including quarterly research reports.
• Collect and analyze Reviewer Satisfaction surveys, reporting on their effectiveness.
• Conduct qualitative UX research studies including usability studies, desk research, and heuristic reviews.

Must-Have Skills

• Strong experience in defining UX measurement frameworks.
• Proficient in writing and analyzing surveys.
• Experience in conducting usability studies and creating comprehensive research reports.

Industry Experience

User experience research and measurement methodologies.

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