Service Manager – Irlam
Seeking an experienced and proactive Service Manager to lead and develop an in‑house and field‑based Service Department within a growing SME environment. This is an excellent opportunity for a hands‑on individual with strong technical, organisational and leadership skills to play a key role in driving service excellence and supporting the continued growth of our Installation and Service operations.
Key responsibilities include:
- Managing the activities of a small service team, including:
- Maintaining and improving Service Department standards, protocols, work instructions and risk assessments
- Further developing our newly introduced Installation service, including carrying out installation surveys and installations until fully established
- Handling customer and distributor service-related queries and issues
- Liaising with customers and attending meetings both on‑site and in‑house as required
- Developing Service staff through training, mentoring and performance management
- Conducting staff performance reviews and managing disciplinary matters where required
- Managing departmental Health & Safety, including PPE, COSHH, staff wellbeing and Risk Assessments
- Field Service Engineers
- Service operatives
- Stock control
The Ideal Candidate:
- Proven experience managing and developing an in‑house and on‑site Service Department within an SME environment
- Hands‑on experience servicing, maintaining and installing electromechanical products
- 18th Edition Electrical Certification
- Strong understanding of workplace Health & Safety procedures
- IOSH or NEBOSH qualification would be advantageous
- Excellent communication and organisational skills
- Ability to lead, motivate, and develop a small technical team
- Full UK Driving Licence (any points must be declared at the application stage)
Monday – Friday
Salary £45,500
Excellent benefits package
If you have the skills and experience required, and can demonstrate running a Service department before, then please apply with your CV!!
#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Prestige Recruitment Group”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__434450626__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=15760” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Irlam” } } }Service Manager – Irlam
Seeking an experienced and proactive Service Manager to lead and develop an in‑house and field‑based Service Department within a growing SME environment. This is an excellent opportunity for a hands‑on individual with strong technical, organisational and leadership skills to play a key role in driving service excellence and supporting the continued growth of our Installation and Service operations.
Key responsibilities include:
- Managing the activities of a small service team, including:
- Maintaining and improving Service Department standards, protocols, work instructions and risk assessments
- Further developing our newly introduced Installation service, including carrying out installation surveys and installations until fully established
- Handling customer and distributor service-related queries and issues
- Liaising with customers and attending meetings both on‑site and in‑house as required
- Developing Service staff through training, mentoring and performance management
- Conducting staff performance reviews and managing disciplinary matters where required
- Managing departmental Health & Safety, including PPE, COSHH, staff wellbeing and Risk Assessments
- Field Service Engineers
- Service operatives
- Stock control
The Ideal Candidate:
- Proven experience managing and developing an in‑house and on‑site Service Department within an SME environment
- Hands‑on experience servicing, maintaining and installing electromechanical products
- 18th Edition Electrical Certification
- Strong understanding of workplace Health & Safety procedures
- IOSH or NEBOSH qualification would be advantageous
- Excellent communication and organisational skills
- Ability to lead, motivate, and develop a small technical team
- Full UK Driving Licence (any points must be declared at the application stage)
Monday – Friday
Salary £45,500
Excellent benefits package
If you have the skills and experience required, and can demonstrate running a Service department before, then please apply with your CV!!
#J-18808-Ljbffr…