Administration Assistant (Support Services)

We may conduct our interviews in person or using Microsoft Teams for video calling. We are a disability confident leader and we support reasonable adjustments throughout the recruitment process – for more information click We are looking for a motivated and highly organised Admin Assistant to join our Place Directorate Support Office. This is a varied and fast‑paced role, supporting a busy team that provides administrative and executive support across the Place Directorate. As our Admin Assistant, you will play an important part in ensuring the smooth running of day‑to‑day operations. You’ll assist with managing correspondence, handling enquiries, preparing documents, arranging meetings and providing general administrative support to the Personal Assistant and Directorate Support Assistants. The role also provides cover during periods of leave to deliver secretarial support to the Heads of Service, ensuring continuity of service across the Directorate. This is an excellent opportunity for someone who enjoys working in a dynamic environment and takes pride in delivering a high standard of customer service. You will handle a range of enquiries, including complex queries and complaints that must be dealt with within set timeframes, so strong attention to detail and the ability to work calmly under pressure are essential. North Ayrshire Council uses behavioural based approach throughout the recruitment process. As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles: Agile – 100% of time spent working agile (flexibly) and interacting with others. Able to work at home, office or multiple locations. May be required to attend office on set days/rota basis as the role requires. Agile…