SaaS Operations & Customer Success Lead

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Company: Percepta LLC
Apply for the SaaS Operations & Customer Success Lead
Location: Basildon
Job Description:

Percepta LLC is seeking a knowledgeable SaaS Operations Manager based in Basildon, UK. This role is pivotal in overseeing service delivery, ensuring customer engagement, and managing a multicultural team. The ideal candidate will possess strong leadership, client relationship skills, and experience in customer service operations. Responsibilities include managing contracts, analyzing performance data, and driving customer value. A solid understanding of CRM systems and experience in contact centre management is essential for success in this position.#J-18808-Ljbffr…

Posted: May 17th, 2026