Quality Assurance Manager
We’re on the lookout for a Quality Assurance Manager role.
Location: Newcastle (On-site)
Type: Full-time
Salary: Circa £30,000 (DOE)
Reports to: Operations Manager
About The Agency
Our client’s vision is simple: to be a leading creative partner where collaboration and innovation drive exceptional results for clients and their brands.
You’ll be joining this Newcastle based agency at a genuinely exciting time, as part of the first team to work in the soon to be opened Leeds office.
They’re a passionate team of creatives, developers, marketers, and project managers delivering bold, innovative, and impactful work across brand, digital, print, packaging, and physical environments. From building new brands to rolling out strategic campaigns, they thrive on creativity, collaboration, and making ideas happen.
What You’ll Be Doing
- Define and implement clear quality control processes across all outputs
- Review all creative, digital, and production work before delivery or launch
- Build and maintain QA checklists, workflows, and standards
- Conduct regular audits and identify areas for improvement
- Work closely with design, copy, dev, and client teams to resolve issues quickly
- Use feedback and performance data to support continuous improvement
- Manage QA documentation, reporting, and processes
- Ensure all work aligns with brand guidelines, tone of voice, and client expectations
- Help promote a strong culture of quality across the agency
What We’re Looking For
- Experience in quality control / QA / production (agency experience ideal)
- Strong understanding of processes, auditing, and continuous improvement
- Exceptional attention to detail—you catch what others miss
- Confident communicator who can challenge work constructively
- Comfortable managing multiple projects in a fast-paced environment
- Analytical mindset with a focus on improving output
- Exposure to digital, branding, or creative workflows
- Strong understanding of consistency across multiple assets
Bonus Points
- Background in a creative or digital agency
- Experience with QA tools or project management platforms
- Knowledge of print, digital production, or web standards
- Experience using a project management system
Why This Role Matters
You’ll be the final line of defence before work goes out the door—ensuring everything is accurate, consistent, and high quality. You’ll help set the standard, protect the work, and elevate the team.
Perks & Benefits
- Company pension
- Cycle to work scheme
- Private dental & medical insurance
Ready to Apply?
Think you’ve got what it takes to keep standards high and details sharp?
#J-18808-Ljbffr”, “datePosted”: “2026-05-12”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Got The T-Shirt”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__429298824__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=328” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Newcastle upon Tyne” } } }Quality Assurance Manager
We’re on the lookout for a Quality Assurance Manager role.
Location: Newcastle (On-site)
Type: Full-time
Salary: Circa £30,000 (DOE)
Reports to: Operations Manager
About The Agency
Our client’s vision is simple: to be a leading creative partner where collaboration and innovation drive exceptional results for clients and their brands.
You’ll be joining this Newcastle based agency at a genuinely exciting time, as part of the first team to work in the soon to be opened Leeds office.
They’re a passionate team of creatives, developers, marketers, and project managers delivering bold, innovative, and impactful work across brand, digital, print, packaging, and physical environments. From building new brands to rolling out strategic campaigns, they thrive on creativity, collaboration, and making ideas happen.
What You’ll Be Doing
- Define and implement clear quality control processes across all outputs
- Review all creative, digital, and production work before delivery or launch
- Build and maintain QA checklists, workflows, and standards
- Conduct regular audits and identify areas for improvement
- Work closely with design, copy, dev, and client teams to resolve issues quickly
- Use feedback and performance data to support continuous improvement
- Manage QA documentation, reporting, and processes
- Ensure all work aligns with brand guidelines, tone of voice, and client expectations
- Help promote a strong culture of quality across the agency
What We’re Looking For
- Experience in quality control / QA / production (agency experience ideal)
- Strong understanding of processes, auditing, and continuous improvement
- Exceptional attention to detail—you catch what others miss
- Confident communicator who can challenge work constructively
- Comfortable managing multiple projects in a fast-paced environment
- Analytical mindset with a focus on improving output
- Exposure to digital, branding, or creative workflows
- Strong understanding of consistency across multiple assets
Bonus Points
- Background in a creative or digital agency
- Experience with QA tools or project management platforms
- Knowledge of print, digital production, or web standards
- Experience using a project management system
Why This Role Matters
You’ll be the final line of defence before work goes out the door—ensuring everything is accurate, consistent, and high quality. You’ll help set the standard, protect the work, and elevate the team.
Perks & Benefits
- Company pension
- Cycle to work scheme
- Private dental & medical insurance
Ready to Apply?
Think you’ve got what it takes to keep standards high and details sharp?
#J-18808-Ljbffr…