Customs Clearance Agent

Company: Willis Global Ltd
Apply for the Customs Clearance Agent
Location: Merseyside
Job Description:

Due to increased demand, our client, a growing UK-based customs clearance agency providing professional import and export declaration services to a diverse client base are looking to expand their operations team by recruiting a Customs Clearance Agent based in Liverpool.

On Offer:

  • Competitive salary and performance-based progression
  • Stable workload with long-term growth opportunities
  • Supportive team environment with ongoing training
  • Opportunity to work with a fast-growing customs operation

Main Purpose of the Role:

You will be responsible for preparing, submitting, and managing customs declarations across UK import and export movements. This is a hands-on operational role requiring strong technical knowledge of UK customs procedures and excellent attention to detail.

Duties and Responsibilities of the Customs Clearance Agent:

  • Prepare and submit import and export customs declarations using CDS
  • Ensure accurate tariff classification, customs valuation, and origin declaration
  • Process supplementary and simplified declarations where applicable
  • Handle queries from clients, HMRC, ports, and freight partners
  • Manage clearance exceptions and resolve customs issues efficiently
  • Maintain compliance with UK customs regulations and border procedures
  • Keep accurate records in line with audit and compliance requirements
  • Support internal quality control and continuous improvement processes

To be Considered:

  • Proven experience handling UK customs declarations
  • Must be Fluent in Mandarin (verbal and written)
  • Full UK driving licence and access to own vehicle, due to occasional travel to the Manchester site.
  • Working knowledge of CDS (Customs Declaration Service)
  • Strong understanding of Incoterms, commodity codes, customs valuation and origin rules
  • Experience with import/export procedures across road, sea and air freight (preferred)
  • High attention to detail and strong organisational skills
  • Ability to manage multiple clearances under time-critical conditions
  • Strong written and verbal communication skills

For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics Industry

Posted: April 1st, 2026