{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Head of Operations – B2C Fintech”, “description”: “
Overview
We’re hiring: Head of Operations for a fast-growing fintech scaleup in London. This is a hands-on, high-ownership role reporting to the founder, with broad exposure across the business and a path toward a major growth phase and exit in the next few years.
What You’ll Get
- A true right-hand role to the founder with exposure to every corner of the business
- Direct involvement in European expansion, fundraising, and investor strategy
- A front-row seat as the business scales through major co-brand partnerships
- Huge breadth and variety; no two days will look the same
- The chance to build the operational backbone of a high-growth fintech
- A fast-track to exit in the next 2 to 3 years alongside a chairman with scale and exit experience
Responsibilities
- Negotiating Mastercard and co-brand contracts
- Driving European expansion plans
- Supporting fundraising, investor conversations, and the next investor raise
- Writing proposals for partners, regulators, and shaping key strategic partnerships
- Running hiring processes and shaping the team
- Being everywhere, spinning plates, and solving problems
- Booking tradespeople, sorting office moves, mounting screens, and handling operational hiccups as needed
What This Role Involves (Hands-On)
- This is a full-on, hands-on role; nothing is beneath you
- If you’re seeking a traditional HOO with large teams and layers of management, this is not for you
Must Haves
- B2C fintech background with card experience (ideally from a startup or scaleup)
- Sharp commercial mind; you can read contracts, spot risks, and understand detail
- Fast learner who thrives on variety and can switch gears quickly
- Strong written and verbal communication skills
- Fully hands-on; you love solving problems and getting things done
- Minimum 4 days a week in the London office, no exceptions
Who Will Love This
- People who’ve been the go-to person for a founder in a B2C fintech, especially with card experience
- Generalists who thrive in fast-paced, scrappy environments
- People who can jump from negotiating VC term sheets to fixing office kit on the same day
- Sharp operators who care about the commercial detail and are flexible about tasks
Who This Won’t Suit
- If you want a big team to manage, this isn’t the role
- If you need hybrid or remote working, this isn’t the right fit
- If handling day-to-day details like booking tradespeople or customer issues isn’t appealing, this won’t be for you
- If you prefer leading from a distance, you won’t enjoy this
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management
Note: This is a London-based role requiring four days per week in the Central London office.
#J-18808-Ljbffr”, “datePosted”: “2026-04-27”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Propel”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__415726637__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Company: Propel
Location: London
Job Description:
Overview
We’re hiring: Head of Operations for a fast-growing fintech scaleup in London. This is a hands-on, high-ownership role reporting to the founder, with broad exposure across the business and a path toward a major growth phase and exit in the next few years.
What You’ll Get
- A true right-hand role to the founder with exposure to every corner of the business
- Direct involvement in European expansion, fundraising, and investor strategy
- A front-row seat as the business scales through major co-brand partnerships
- Huge breadth and variety; no two days will look the same
- The chance to build the operational backbone of a high-growth fintech
- A fast-track to exit in the next 2 to 3 years alongside a chairman with scale and exit experience
Responsibilities
- Negotiating Mastercard and co-brand contracts
- Driving European expansion plans
- Supporting fundraising, investor conversations, and the next investor raise
- Writing proposals for partners, regulators, and shaping key strategic partnerships
- Running hiring processes and shaping the team
- Being everywhere, spinning plates, and solving problems
- Booking tradespeople, sorting office moves, mounting screens, and handling operational hiccups as needed
What This Role Involves (Hands-On)
- This is a full-on, hands-on role; nothing is beneath you
- If you’re seeking a traditional HOO with large teams and layers of management, this is not for you
Must Haves
- B2C fintech background with card experience (ideally from a startup or scaleup)
- Sharp commercial mind; you can read contracts, spot risks, and understand detail
- Fast learner who thrives on variety and can switch gears quickly
- Strong written and verbal communication skills
- Fully hands-on; you love solving problems and getting things done
- Minimum 4 days a week in the London office, no exceptions
Who Will Love This
- People who’ve been the go-to person for a founder in a B2C fintech, especially with card experience
- Generalists who thrive in fast-paced, scrappy environments
- People who can jump from negotiating VC term sheets to fixing office kit on the same day
- Sharp operators who care about the commercial detail and are flexible about tasks
Who This Won’t Suit
- If you want a big team to manage, this isn’t the role
- If you need hybrid or remote working, this isn’t the right fit
- If handling day-to-day details like booking tradespeople or customer issues isn’t appealing, this won’t be for you
- If you prefer leading from a distance, you won’t enjoy this
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management
Note: This is a London-based role requiring four days per week in the Central London office.
#J-18808-Ljbffr…
Posted: April 27th, 2026