{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Critical Engineering Manager”, “description”: “
Reporting to:
Senior Facilities Manager
Reporting employees:
The Critical Engineering Manager leads a multi-skilled Engineering team, including Critical Shift Leaders & Shift Engineers.
Responsibilities
- The primary responsibilities and tasks of the Critical Engineering Manager are:
- To respect and act according to CBRE's rules, regulations and values RISE: Respect, Integrity, Service & Excellence), leading by example with model behaviors.
- Maintain and continuously improve the resilience of all critical systems to achieve zero unplanned downtime.
- Review and approve RAMS and assess impact risk of PPM's, repairs, project and reactive work efforts.
- Manage, plan, coordinate, schedule, and oversee the workload, deadlines, and day-to-day activities of the support team members to ensure exceptional delivery of services.
- Arrange and coordinate holiday, training & sickness cover for other members of the shift team. Individual & team performance reviews.
- Evaluate and produce annual Planned Preventative Maintenance assessments of plant and equipment and issue recommendations on efficiency improvements and upgrades.
- Technical fault finding and diagnosis of integrated critical power and cooling systems
- Produce monthly reports as required including equipment efficiency/reliability
- Produce incident reports when required
- Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
- Ensure that all contractors and staff comply with all company, client safety, and security requirements.
- Assist with the development of critical services training programs such as CNET and CERM
- Act as authorising engineer where required.
- Point of contact for client and management escalation.
- Share expertise and industry experience with the team to help resolve operational problems.
- Provide leadership to on-site engineers, shift teams, and supervisors to ensure safe, compliant, and high-quality engineering practices.
- Oversee maintenance strategies in line with CBRE and client-specific standards.
- Oversee day-to-day work order delivery, monitoring workload, prioritisation, and response to critical requests.
- Support & work in coordination with the Building Manager, Senior Technical Manager & Lead Facilities Support.
- Achieve contractual SLAs/KPIs such as PPM completion, incident response times, uptime metrics and audit scores.
Skills & Qualifications
- Relevant engineering qualifications (HNC/HND, C&G, NVQ L3+, or degree level).
- CNET or similar accreditation such as CDCMP CDCTP
- Excel, Corrigo, Microsoft office
- HV/LV Authorised Person status or a clear route to achieving it.
- Building automation and monitoring system experience/training
- Proven experience managing engineering teams in critical environments (banking, data centres, trading floors, telecoms, or similar).
- Strong technical knowledge of electrical and mechanical critical systems, including UPS, generators, HV/LV distribution, cooling systems, BMS and life safety.
- Calm, decisive and structured under pressure.
- Strong leadership presence with excellent team-building ability.
- Customer-focused with a drive for service excellence & exceptional customer experience.
- Analytical and data-driven, with a mindset of continuous improvement.
Company: CBRE
Location: London
Job Description:
Reporting to:Senior Facilities Manager
Reporting employees:The Critical Engineering Manager leads a multi-skilled Engineering team, including Critical Shift Leaders & Shift Engineers.
Responsibilities
- The primary responsibilities and tasks of the Critical Engineering Manager are:
- To respect and act according to CBRE’s rules, regulations and values RISE: Respect, Integrity, Service & Excellence), leading by example with model behaviors.
- Maintain and continuously improve the resilience of all critical systems to achieve zero unplanned downtime.
- Review and approve RAMS and assess impact risk of PPM’s, repairs, project and reactive work efforts.
- Manage, plan, coordinate, schedule, and oversee the workload, deadlines, and day-to-day activities of the support team members to ensure exceptional delivery of services.
- Arrange and coordinate holiday, training & sickness cover for other members of the shift team. Individual & team performance reviews.
- Evaluate and produce annual Planned Preventative Maintenance assessments of plant and equipment and issue recommendations on efficiency improvements and upgrades.
- Technical fault finding and diagnosis of integrated critical power and cooling systems
- Produce monthly reports as required including equipment efficiency/reliability
- Produce incident reports when required
- Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
- Ensure that all contractors and staff comply with all company, client safety, and security requirements.
- Assist with the development of critical services training programs such as CNET and CERM
- Act as authorising engineer where required.
- Point of contact for client and management escalation.
- Share expertise and industry experience with the team to help resolve operational problems.
- Provide leadership to on-site engineers, shift teams, and supervisors to ensure safe, compliant, and high-quality engineering practices.
- Oversee maintenance strategies in line with CBRE and client-specific standards.
- Oversee day-to-day work order delivery, monitoring workload, prioritisation, and response to critical requests.
- Support & work in coordination with the Building Manager, Senior Technical Manager & Lead Facilities Support.
- Achieve contractual SLAs/KPIs such as PPM completion, incident response times, uptime metrics and audit scores.
Skills & Qualifications
- Relevant engineering qualifications (HNC/HND, C&G, NVQ L3+, or degree level).
- CNET or similar accreditation such as CDCMP CDCTP
- Excel, Corrigo, Microsoft office
- HV/LV Authorised Person status or a clear route to achieving it.
- Building automation and monitoring system experience/training
- Proven experience managing engineering teams in critical environments (banking, data centres, trading floors, telecoms, or similar).
- Strong technical knowledge of electrical and mechanical critical systems, including UPS, generators, HV/LV distribution, cooling systems, BMS and life safety.
- Calm, decisive and structured under pressure.
- Strong leadership presence with excellent team-building ability.
- Customer-focused with a drive for service excellence & exceptional customer experience.
- Analytical and data-driven, with a mindset of continuous improvement.
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Posted: May 1st, 2026