New Resource Recruitment are currently recruiting for a proactive and customer-focused Telesales Executive on behalf of a highly succesful and growing national business.
This is a fantastic opportunity to join a supportive office team within a stable company that works with both domestic and commercial clients across the UK. The business is known for its excellent customer service, strong reputation, and employee-focused culture.
If you thrive in a fast-paced environment, enjoy speaking with customers, and have a natural ability to build rapport, this could be the ideal next step in your career.
The Role
- Making outbound calls to existing, previous and prospective customers
- Building customer relationships and identifying sales opportunities
- Preparing quotations and following up enquiries
- Updating customer records and maintaining CRM systems
- Managing incoming email enquiries in a professional manner
- Supporting customer retention and account activity
- Delivering a high standard of customer service
- Assisting with general sales administration duties
About You
- Previous experience in telesales, sales or customer service
- Confident and professional telephone manner
- Strong communication and relationship-building skills
- Motivated, resilient and target-driven
- Good IT skills including Microsoft Office and CRM systems
- Strong organisation and attention to detail
- Able to manage workload effectively and work independently
What's On Offer?
- 22 days holiday + bank holidays
- Company pension scheme
- Ongoing training and development
- Employee wellbeing support programme
- Retail discounts & lifestyle benefits
- Cycle to work scheme
- Free onsite parking
- Hybrid working opportunities (subject to business needs)
- Friendly and supportive team environment
New Resource Recruitment are currently recruiting for a proactive and customer-focused Telesales Executive on behalf of a highly succesful and growing national business.
This is a fantastic opportunity to join a supportive office team within a stable company that works with both domestic and commercial clients across the UK. The business is known for its excellent customer service, strong reputation, and employee-focused culture.
If you thrive in a fast-paced environment, enjoy speaking with customers, and have a natural ability to build rapport, this could be the ideal next step in your career.
The Role
- Making outbound calls to existing, previous and prospective customers
- Building customer relationships and identifying sales opportunities
- Preparing quotations and following up enquiries
- Updating customer records and maintaining CRM systems
- Managing incoming email enquiries in a professional manner
- Supporting customer retention and account activity
- Delivering a high standard of customer service
- Assisting with general sales administration duties
About You
- Previous experience in telesales, sales or customer service
- Confident and professional telephone manner
- Strong communication and relationship-building skills
- Motivated, resilient and target-driven
- Good IT skills including Microsoft Office and CRM systems
- Strong organisation and attention to detail
- Able to manage workload effectively and work independently
What’s On Offer?
- 22 days holiday + bank holidays
- Company pension scheme
- Ongoing training and development
- Employee wellbeing support programme
- Retail discounts & lifestyle benefits
- Cycle to work scheme
- Free onsite parking
- Hybrid working opportunities (subject to business needs)
- Friendly and supportive team environment
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