German‑Speaking E-commerce Trading Executive (DACH) – Luxury Jewellery
Location: London (Hybrid – 3 days in office, 2 days WFH)
About Diamonds Factory
Diamonds Factory is part of Neve Jewels Group, a UK‑based digital‑first luxury jewellery company redefining modern luxury. With over 15 years in the industry, we craft made‑to‑order jewellery that celebrates life’s milestones — ethically, sustainably, and beautifully.
We’re fast‑growing, innovative, and proud to deliver a premium experience to customers around the globe.
About the Role
We’re looking for a German‑speaking E‑commerce Executive to manage and grow our German websites. Reporting to the Global E‑commerce Manager, you’ll support online trading, content localisation, and performance analysis to drive growth and elevate the customer experience.
How you’ll contribute
- Manage the day‑to‑day operations of the German e‑commerce site, including promotions, product listings, SEO, and translations.
- Support trading plans to improve revenue and conversion across the DACH region.
- Monitor KPIs (traffic, conversion, AOV, sales) using GA4 and Hotjar, providing actionable insights.
- Translate and adapt content, product descriptions, and campaigns into fluent German, ensuring accuracy and brand alignment.
- Partner with digital marketing teams on SEO, paid media, and email campaigns tailored to the German market.
- Identify and implement UX and checkout improvements to enhance the customer journey.
- Benchmark competitor activity to uncover growth opportunities.
- Collaborate with customer service to ensure a seamless experience for German‑speaking customers.
What we’re looking for
- Fluent in German and English (written and spoken).
- Experience in e‑commerce trading or digital marketing, ideally within luxury, fashion, or retail.
- Understanding of German online consumer behaviour and market trends.
- Proficient with CMS/e‑commerce platforms (Shopify, Magento, or similar) and Google Analytics.
- Knowledge of SEO and digital marketing principles.
- Analytical, detail‑oriented, and highly organised.
- Excellent communicator who enjoys collaborating across teams.
- Must have the right to work in the UK – unfortunately, we are unable to provide visa sponsorship.
Why you’ll love working here
- Flexible start/end times
- 25 days annual leave + bank holidays, plus your birthday off
- Private healthcare via Vitality and wellness benefits
- Perkbox access for discounts, rewards, and well‑being
- Work in a fast‑growing, innovative luxury brand where your ideas matter
- Enhanced maternity and paternity leave entitlements
Our Commitment to Diversity & Inclusion
We’re an equal opportunity employer. If you don’t meet every requirement, we still encourage you to apply.
At Diamonds Factory, we are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or disadvantage by conditions or requirements which cannot be shown.
#J-18808-Ljbffr”, “datePosted”: “2026-05-08”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Diamonds Factory”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__426666966__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }German‑Speaking E-commerce Trading Executive (DACH) – Luxury Jewellery
Location: London (Hybrid – 3 days in office, 2 days WFH)
About Diamonds Factory
Diamonds Factory is part of Neve Jewels Group, a UK‑based digital‑first luxury jewellery company redefining modern luxury. With over 15 years in the industry, we craft made‑to‑order jewellery that celebrates life’s milestones — ethically, sustainably, and beautifully.
We’re fast‑growing, innovative, and proud to deliver a premium experience to customers around the globe.
About the Role
We’re looking for a German‑speaking E‑commerce Executive to manage and grow our German websites. Reporting to the Global E‑commerce Manager, you’ll support online trading, content localisation, and performance analysis to drive growth and elevate the customer experience.
How you’ll contribute
- Manage the day‑to‑day operations of the German e‑commerce site, including promotions, product listings, SEO, and translations.
- Support trading plans to improve revenue and conversion across the DACH region.
- Monitor KPIs (traffic, conversion, AOV, sales) using GA4 and Hotjar, providing actionable insights.
- Translate and adapt content, product descriptions, and campaigns into fluent German, ensuring accuracy and brand alignment.
- Partner with digital marketing teams on SEO, paid media, and email campaigns tailored to the German market.
- Identify and implement UX and checkout improvements to enhance the customer journey.
- Benchmark competitor activity to uncover growth opportunities.
- Collaborate with customer service to ensure a seamless experience for German‑speaking customers.
What we’re looking for
- Fluent in German and English (written and spoken).
- Experience in e‑commerce trading or digital marketing, ideally within luxury, fashion, or retail.
- Understanding of German online consumer behaviour and market trends.
- Proficient with CMS/e‑commerce platforms (Shopify, Magento, or similar) and Google Analytics.
- Knowledge of SEO and digital marketing principles.
- Analytical, detail‑oriented, and highly organised.
- Excellent communicator who enjoys collaborating across teams.
- Must have the right to work in the UK – unfortunately, we are unable to provide visa sponsorship.
Why you’ll love working here
- Flexible start/end times
- 25 days annual leave + bank holidays, plus your birthday off
- Private healthcare via Vitality and wellness benefits
- Perkbox access for discounts, rewards, and well‑being
- Work in a fast‑growing, innovative luxury brand where your ideas matter
- Enhanced maternity and paternity leave entitlements
Our Commitment to Diversity & Inclusion
We’re an equal opportunity employer. If you don’t meet every requirement, we still encourage you to apply.
At Diamonds Factory, we are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or disadvantage by conditions or requirements which cannot be shown.
#J-18808-Ljbffr…