Service Desk Engineer – Fast, First-Contact IT Support

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Company: Zenzero
Apply for the Service Desk Engineer – Fast, First-Contact IT Support
Location: Alcester
Job Description:

Zenzero in Alcester seeks a Service Desk Engineer to provide exceptional support to clients. Responsibilities include resolving end-user issues, managing tickets across various channels, and ensuring adherence to SLAs. Candidates should possess relevant technical capabilities, interpersonal skills, and fluency in English. A foundation-level Microsoft certification is preferred. The role emphasizes building strong relationships within teams to achieve positive customer experiences.#J-18808-Ljbffr…

Posted: May 15th, 2026