About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature‑sensitive goods throughout the cold chain and bring comfort to people globally.
We are looking for a commercially driven and client‑focused Account Development Manager to manage, retain, and grow Bueno’s (a Copeland brand) existing client base across the commercial real estate and built environment sectors in the UK.
This role is responsible for driving revenue growth through strong account management, client retention, contract renewals, and identifying up‑sell and cross‑sell opportunities. The successful candidate will work closely with internal teams to ensure clients continue to realise value from Bueno’s solutions while building long‑term strategic partnerships.
Key responsibilities of the role
- Drive account growth by identifying and managing expansion opportunities within existing clients.
- Strong technical understanding of HVAC and other building systems, energy efficiency, energy calculations, measurement and verification.
- Manage the sales cycle for up‑sell and cross‑sell opportunities, including proposals and commercial documentation.
- Build strong client relationships through effective stakeholder engagement and regular business reviews.
- Monitor client satisfaction, product adoption, and ROI, implementing retention strategies where required.
- Secure timely contract renewals and maintain strong pipeline forecasting and CRM discipline.
- Collaborate with internal teams to ensure smooth implementation, service delivery, and issue resolution.
- Represent Bueno in client meetings and relationship‑building activities across the market.
Required skills and qualifications
- Proven experience in business development, account management, client success, or related commercial roles.
- Strong commercial acumen with experience managing renewals and revenue growth within existing accounts.
- Excellent relationship management, communication, and stakeholder engagement skills.
- Ability to identify client needs and translate them into commercially valuable solutions.
- Strong organisational skills with experience managing pipelines, forecasts, and CRM systems.
- Collaborative approach with the ability to work effectively across multiple teams.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
#J-18808-Ljbffr”, “datePosted”: “2026-05-18”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Copeland”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435641123__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature‑sensitive goods throughout the cold chain and bring comfort to people globally.
We are looking for a commercially driven and client‑focused Account Development Manager to manage, retain, and grow Bueno’s (a Copeland brand) existing client base across the commercial real estate and built environment sectors in the UK.
This role is responsible for driving revenue growth through strong account management, client retention, contract renewals, and identifying up‑sell and cross‑sell opportunities. The successful candidate will work closely with internal teams to ensure clients continue to realise value from Bueno’s solutions while building long‑term strategic partnerships.
Key responsibilities of the role
- Drive account growth by identifying and managing expansion opportunities within existing clients.
- Strong technical understanding of HVAC and other building systems, energy efficiency, energy calculations, measurement and verification.
- Manage the sales cycle for up‑sell and cross‑sell opportunities, including proposals and commercial documentation.
- Build strong client relationships through effective stakeholder engagement and regular business reviews.
- Monitor client satisfaction, product adoption, and ROI, implementing retention strategies where required.
- Secure timely contract renewals and maintain strong pipeline forecasting and CRM discipline.
- Collaborate with internal teams to ensure smooth implementation, service delivery, and issue resolution.
- Represent Bueno in client meetings and relationship‑building activities across the market.
Required skills and qualifications
- Proven experience in business development, account management, client success, or related commercial roles.
- Strong commercial acumen with experience managing renewals and revenue growth within existing accounts.
- Excellent relationship management, communication, and stakeholder engagement skills.
- Ability to identify client needs and translate them into commercially valuable solutions.
- Strong organisational skills with experience managing pipelines, forecasts, and CRM systems.
- Collaborative approach with the ability to work effectively across multiple teams.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
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