Sr. Product Success Manager

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Senior Product Success Managers at Aha! work directly with customers to provide consultative support.

This Role Is For You If

  • You have six+ years of product management experience
  • You prefer interacting with customers rather than engineering teams
  • You want to share your expertise and demo our software to help other product teams build lovable products
  • You enjoy guiding customers of all sizes — from lean teams to major enterprise organizations
  • You love to mentor teammates and champion internal best practices

Plus, You Want To Join a Company Like This

  • Pioneers: We established the product management software market and are recognized as market leaders
  • Different: We are a unique, high‑growth software company that is independent of VCs and private equity
  • Profitable: We put people and profit first. Our company is highly stable and sustainable
  • Fully remote: We are experts who achieve our best work where we live — with no drama

Requirements

  • Six or more years of experience defining, managing, and launching customer‑facing experiences at a growing software or technology company
  • Experience working directly with customers at organizations of all sizes
  • Deep curiosity to learn complex tools and workflows (including advanced AI capabilities)
  • Experience mentoring teammates and supporting their growth
  • Strong written communication skills
  • Confidence to pursue dynamic opportunities

Grow with us

  • U.S. base salary range: $100,000-$170,000, plus profit sharing
  • Retirement contributions: Percentage of total pay, contributed monthly
  • Medical, dental, and vision: Many teammates are covered at 100%
  • Paid time off: Up to 200 hours off per year
  • Parental leave: 30 to 90 days, plus paid care/bereavement leave
  • Learning stipend: Up to $1,000 annually, plus paid learning time
  • Volunteer opportunities: Available throughout the year

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Company: Aha!
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Job Description:

Senior Product Success Managers at Aha! work directly with customers to provide consultative support.

This Role Is For You If

  • You have six+ years of product management experience
  • You prefer interacting with customers rather than engineering teams
  • You want to share your expertise and demo our software to help other product teams build lovable products
  • You enjoy guiding customers of all sizes — from lean teams to major enterprise organizations
  • You love to mentor teammates and champion internal best practices

Plus, You Want To Join a Company Like This

  • Pioneers: We established the product management software market and are recognized as market leaders
  • Different: We are a unique, high‑growth software company that is independent of VCs and private equity
  • Profitable: We put people and profit first. Our company is highly stable and sustainable
  • Fully remote: We are experts who achieve our best work where we live — with no drama

Requirements

  • Six or more years of experience defining, managing, and launching customer‑facing experiences at a growing software or technology company
  • Experience working directly with customers at organizations of all sizes
  • Deep curiosity to learn complex tools and workflows (including advanced AI capabilities)
  • Experience mentoring teammates and supporting their growth
  • Strong written communication skills
  • Confidence to pursue dynamic opportunities

Grow with us

  • U.S. base salary range: $100,000-$170,000, plus profit sharing
  • Retirement contributions: Percentage of total pay, contributed monthly
  • Medical, dental, and vision: Many teammates are covered at 100%
  • Paid time off: Up to 200 hours off per year
  • Parental leave: 30 to 90 days, plus paid care/bereavement leave
  • Learning stipend: Up to $1,000 annually, plus paid learning time
  • Volunteer opportunities: Available throughout the year

#J-18808-Ljbffr…

Posted: May 20th, 2026