KYB Operations Lead

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About The Role

To manage and execute the KYB and Ongoing Due Diligence (ODD) lifecycle for Financial Institutions (FIs) and Money Services Businesses (MSBs). The role is responsible for the operational implementation of the Global Compliance Policy through automated systems, ensuring that inherent risks identified in the Enterprise-Wide Risk Assessment (EWRA) are mitigated to target residual levels.

Key Responsibilities

Operational Execution (KYB/ODD)

  • End-to-end processing of high-complexity KYB files for FIs, MSBs, and Correspondent Banks.
  • Managing the ODD pipeline through trigger-based events rather than periodic cycles.
  • Acting as the primary escalation point for the KYB team on risk-based decision-making.

Systems & Process Automation

  • Configuration and maintenance of the onboarding stack (Dotfile or similar).
  • Management of AI-driven document extraction (Prompt Engineering) and data validation.
  • Designing and maintaining Salesforce Flow logic to ensure data integrity and audit trails.
  • Orchestrating the data handshake between onboarding (KYB) and monitoring (Flagright).

Risk & Governance (1LoD)

  • Translating the Enterprise-Wide Risk Assessment (EWRA) into technical system triggers and risk scoring rules.
  • Ownership of the Rule Lifecycle Policy: drafting, implementation testing (UAT), and decommissioning of automated rules.
  • Conducting regular implementation testing to ensure system logic matches written policy (Policy vs. Logic Audit).

Key Performance Indicators (KPIs)

  • Throughput: Maintenance of personal case volume during high-growth periods.
  • Automation Rate: Reduction of manual touchpoints in the ODD process through trigger-based logic.
  • Audit Readiness: Zero material findings in regulatory examinations regarding the execution of 1LoD controls.

Ideal Candidate

Must‑Haves
  • Regulatory Knowledge: Deep understanding of FCA, FinCEN, and DFSA requirements for Financial Institutions.
  • Risk Methodology: Proven ability to map Inherent Risk to Residual Risk through technical controls.
  • Technical Stack: Salesforce Service Cloud (Flows, Mapping, Reporting), automated KYB/Case Management Platforms, risk/transaction monitoring engines.
  • Data Literacy: Ability to interpret transaction patterns and entity data to inform automated risk‑rule tuning.

Benefits

  • Opportunity to travel (if applicable)
  • Flexible vacation policy
  • Private healthcare
  • Employee stock ownership (ESOP)
  • Flexible working and autonomy
  • Pay it forward days – 2 annual days to volunteer for a charitable cause.
  • Wellness days – 3 wellness days every quarter.

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Company: Lorum
Apply for the KYB Operations Lead
Location: London
Job Description:

About The Role

To manage and execute the KYB and Ongoing Due Diligence (ODD) lifecycle for Financial Institutions (FIs) and Money Services Businesses (MSBs). The role is responsible for the operational implementation of the Global Compliance Policy through automated systems, ensuring that inherent risks identified in the Enterprise-Wide Risk Assessment (EWRA) are mitigated to target residual levels.

Key Responsibilities

Operational Execution (KYB/ODD)

  • End-to-end processing of high-complexity KYB files for FIs, MSBs, and Correspondent Banks.
  • Managing the ODD pipeline through trigger-based events rather than periodic cycles.
  • Acting as the primary escalation point for the KYB team on risk-based decision-making.

Systems & Process Automation

  • Configuration and maintenance of the onboarding stack (Dotfile or similar).
  • Management of AI-driven document extraction (Prompt Engineering) and data validation.
  • Designing and maintaining Salesforce Flow logic to ensure data integrity and audit trails.
  • Orchestrating the data handshake between onboarding (KYB) and monitoring (Flagright).

Risk & Governance (1LoD)

  • Translating the Enterprise-Wide Risk Assessment (EWRA) into technical system triggers and risk scoring rules.
  • Ownership of the Rule Lifecycle Policy: drafting, implementation testing (UAT), and decommissioning of automated rules.
  • Conducting regular implementation testing to ensure system logic matches written policy (Policy vs. Logic Audit).

Key Performance Indicators (KPIs)

  • Throughput: Maintenance of personal case volume during high-growth periods.
  • Automation Rate: Reduction of manual touchpoints in the ODD process through trigger-based logic.
  • Audit Readiness: Zero material findings in regulatory examinations regarding the execution of 1LoD controls.

Ideal Candidate

Must‑Haves

  • Regulatory Knowledge: Deep understanding of FCA, FinCEN, and DFSA requirements for Financial Institutions.
  • Risk Methodology: Proven ability to map Inherent Risk to Residual Risk through technical controls.
  • Technical Stack: Salesforce Service Cloud (Flows, Mapping, Reporting), automated KYB/Case Management Platforms, risk/transaction monitoring engines.
  • Data Literacy: Ability to interpret transaction patterns and entity data to inform automated risk‑rule tuning.

Benefits

  • Opportunity to travel (if applicable)
  • Flexible vacation policy
  • Private healthcare
  • Employee stock ownership (ESOP)
  • Flexible working and autonomy
  • Pay it forward days – 2 annual days to volunteer for a charitable cause.
  • Wellness days – 3 wellness days every quarter.

#J-18808-Ljbffr…

Posted: May 17th, 2026