Cloud Operations Engineer

Requirements

• Proficient usage and management of Linux and Windows technology stacks (Ubuntu, Windows Server, Nginx, Apache, MySQL, PHP, IIS, MS SQL, .NET, and more)
• Proven experience with AWS, GCP, and Azure in an enterprise setting (personal use of these services will not be considered as equivalent)
• Experienced usage of Kubernetes technology stacks (K8s, EKS, GKE, Helm, Prometheus, Cortex, Grafana, Istio, and more)
• Accomplished with Modern CloudOps methodologies and toolsets (Chef, Terraform, Jira, Slack, Vault, Python, Cortex)
• Solid grasp and usage of version control and release management concepts and tools, particularly Git (Github / SVN/Bitbucket) for code branching and merging
• Understanding of Modern Auth (OIDC, SSO, SAML, Federation)
• Build and support solutions using both serverless and server-based infrastructure in AWS, Azure, and GCP cloud environments
• Follow deployment practices using CICD Processes and Technologies (Jenkins, TeamCity, Tekton, Spinnaker, Octopus, CodeDeploy, Automate)
• Solid understanding of key cloud design concepts such as “High Availability” (HA), “Elastic Load Balancing” (ELB), Principle of Least Privilege, Resiliency, Ephemeral Computing, Stateless Computing, Virtual Networking, and Scaling
• Detailed knowledge and demonstrated experience with key AWS specific technologies including EC2, S3, RDS, Redshift, CloudWatch, CloudFormation, CloudTrail, Storage Gateway, VPC, Transit Gateway, Dedicated Instances, Large Memory U-Type Instances, and Lambda
• Detailed knowledge and demonstrated experience with key GCP specific technologies including Compute Engine, BigQuery, IAM, BigTable, VPC, Shared VPC, Flow Logs, and Cloud Functions
• Depth of knowledge of VPC, Cloud Networking, Hybrid Cloud, and IAM constructs in AWS, Azure, and GCP
• Clear understanding that implementation of security principles and tools is not “optional”
• Experience with serverless technologies (K8s, RDS, Lambda, SNS, SQS, S3, BigQuery, EKS, GKE, BigTable, Azure AD, Azure B2C, API Gateway, CloudFront, Lambda at Edge)
• Skill configuring and administering different distributions of Linux (Amazon Linux, Ubuntu, Red Hat Enterprise Linux, SLES)
• 5 years minimum Experience in delivering IT infrastructure and cloud projects with multiple stakeholders and delivery teams
• Extensive experience in technical server and Enterprise storage management
• Practical (hands‑on) Experience with all 3 leading cloud providers (AWS, Azure, GCP)
• Practical (hands‑on) Experience with UMG primary DevOps toolsets (Chef, Terraform Enterprise, Jira, Confluence, Git, Vault, Slack)
• Practical (hands‑on) Experience with UMG primary serverless technologies (k8s, GKE, EKS, Lambda, RDS)
• Practical (hands‑on) experience with UMG primary VM technologies (EC2, Dedicated Instances, Compute Engine)
• Practical (hands‑on) experience using scripting languages (Python, PowerShell, Golang, AWS CLI, GCP CLI, Bash)
• Practical (hands‑on) experience using AWS Linux, Ubuntu Linux, and SLES Linux
• Practical (hands‑on) experience using Windows
• Practical (hands‑on) experience using Kubernetes (K8s) and related toolsets (K8s, EKS, GKE, Grafana, Prometheus, Cortex)
• Other tools: Dynatrace, Azure AD, Intune, SEP, Redlock, Prisma Cloud, SAP, GoAnywhere)
• BA or BS degree in an IT related field or an equivalent combination of formal education and applicable experience required
• MCSE, AWS, GCP and UNIX certifications strongly preferred

What the job involves

• We are currently seeking an eager and collaborative individual to serve as the technical resource on CloudOps team. Responsible to provide technical support and guidance regarding cloud-based SAP solutions as well a being a key technical support resource in supporting the greater cloud landscape
• Utilize technical skills and tools to coordinate, maintain, enhance, and deploy cloud-based solutions while following corporate standards and best practices
• Work within a CloudOps team to meet project objectives in a timely fashion
• Update project status reports (progress/risks/issues/roadblocks) as required by Senior Management
• Use CloudOps methodology and toolsets to implement and support solutions in AWS, Azure, and GCP
• Implement proposed solutions to ensure the delivery of a quality product or service
• Ensure cloud resources meet UMG’s operational requirements and are in compliance with UMG infrastructure and security standards
• Provide documentation and communication to peers and other IT Teams for status, coordination, objectives, and performance
• Compile and remediate vulnerabilities identified by the securities team
• Assess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolution
• Ensure high work standards regarding incident and change management tasks
• Other tasks as deemed necessary or appropriate
• Critical and Required Daily Skills
• SUSE Linux Enterprise Server (SLES) Administration: Deploy, configure, and manage SLES EC2 instances in AWS; troubleshoot boot issues; manage LVM (LVS, VGS, PVS); configure SUID, SGID, Sticky Bit; expand XFS file systems and EBS volumes; manage permissions and ACLs. User/group management, SSH security, package management (zypper, rpm), process/service management (systemd), log analysis, networking (TCP/IP, DNS, routing, firewalls), backup/restore, patching and security hardening
• AWS Services: EC2, S3, EFS, Storage Gateway, EBS, VPC, VPC Endpoints, IAM, CloudWatch, CloudTrail; provisioning, configuration, monitoring and optimization
• Automation & Scripting: Bash/shell scripting, AWS CLI, Infrastructure-as-Code (Terraform/Ansible), cron jobs and system automation
• Monitoring & Performance: System resource monitoring, capacity planning, AWS monitoring tools, and troubleshooting performance bottlenecks

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