Responsibilities
- To lead and direct a team in developing and delivering person‑centred service.
- Manage resources to successfully deliver service user and contract outcomes.
- To develop staff skills and knowledge in delivering high‑quality services that are designed and delivered to meet the needs of individuals.
- To apply the tools of person‑centred planning, review, and team development.
- Embed a quality assurance framework at a service level.
Living our Values
- To ensure that staff develop positive relationships with service users, and they actively support individual outcomes.
- Work with the team to deliver what is important to the people they support and what they want for the future.
- To keep the people supported and those important to them central in the planning and review of their service.
- Demonstrate the principles of person‑centred practices.
- Act as a positive role model and coach to the team.
Principal Accountabilities
- Follow the principles of person‑centred approaches in all areas of operation.
- Be responsible for assessment, planning, monitoring, and reviewing of individual support.
- Ensure appropriate information is captured, reported, and analysed.
- Lead and manage staff to achieve and maintain high performance and standards.
- Utilise staff strengths, gifts, qualities, and skills effectively.
- Manage recruitment of staff.
- Coordinate and deploy staff resources efficiently and effectively.
- Maintain a customer‑focused ethos and excellent working relationships with other professionals.
- Provide on‑the‑job coaching, regular supervision, and appraisal for staff.
- Identify and meet staff training and development needs.
- Organise and facilitate productive team meetings.
- Promote and nurture good practice.
- Ensure practice aligns with company policy, procedure, and legislation.
- Ensure service delivery meets required quality standards.
- Promote community connections.
- Appropriately manage and resolve all internal and external reportable events.
- Demonstrate quality service delivery.
- Assist the Area Manager with resource management.
Essential Criteria
- Significant experience of person‑centred planning and review.
- Significant experience of supporting people with learning disabilities and mental health needs.
- Significant experience of people management.
- Experience of leading and managing a staff team.
- Experience of undertaking staff supervision and appraisal.
- Experience of partnership working.
- Experience of managing resources within an agreed budget.
- Experience of using IT systems in the management of service and people.
- Knowledge of equality and anti‑discriminatory practices.
- Excellent time‑management and ability to plan and prioritise a complex workload.
- Ability to inspire and drive person‑centred principles and practices.
- Ability to assess, plan, and monitor care and support to achieve individual outcomes.
- Ability to engage with service users and their families and carers to develop positive and trusting relationships.
- Excellent written and verbal communication skills.
- Comprehensive knowledge and understanding of the needs of people with mental health or learning disabilities and familiarity with current best practice.
- Leadership and team management skills.
- Proficiency in using person‑centred tools to develop individuals and teams.
- Ability to apply policy and procedure to produce quality outcomes.
- Initiative, self‑motivation, and resourcefulness.
- Effective resource management.
- ICT proficiency for information, performance reporting, and communication.
- NVQ3 qualification in management or care (or equivalent) or willingness and ability to complete such a qualification within a set time period.
- Training in person‑centred practices (planning, review, team development).
- Willingness to work flexible hours, on‑call, 7 days a week including unsocial hours and weekends.
Benefits
- 35 hour working week with the option to work a 9‑day fortnight or 4.5‑day working week.
- 33 days annual leave per year, plus the option to buy or sell annual leave.
- Team Leaders are supernumerary with no requirement to work on shift.
- Matched pension contributions up to 6%.
- Health cash plans.
- Expression of Wish – our death‑in‑service benefit.
- 24/7 virtual GP consultations for you and your family.
- 24/7 mental health consultations.
- Amazing People Rewards – employee discounts.
- Blue Light Card eligibility.
- Comprehensive induction programme with ongoing support and professional development.
- Support and funding to complete a Level 3 qualification if you haven’t already.
- Empower Development Programme for leaders within AFG.
About Us
We’re Alternative Futures Group, a health and social care charity providing specialist support for people with a learning disability or mental health condition. We’ve been positively changing lives and enabling people to achieve amazing outcomes for over 30 years. We have a vision to create a world where amazing people do amazing things every day. Our skilled and experienced teams work with every person we support to create a personalised, outcome‑focused plan to achieve their aspirations. We’re a ‘values‑based’ employer that genuinely cares about the people we support, and we seek likeminded people to join our team to make a positive difference.
#J-18808-Ljbffr”, “datePosted”: “2026-05-19”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Alternative Futures Group”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435984360__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “” } } }Responsibilities
- To lead and direct a team in developing and delivering person‑centred service.
- Manage resources to successfully deliver service user and contract outcomes.
- To develop staff skills and knowledge in delivering high‑quality services that are designed and delivered to meet the needs of individuals.
- To apply the tools of person‑centred planning, review, and team development.
- Embed a quality assurance framework at a service level.
Living our Values
- To ensure that staff develop positive relationships with service users, and they actively support individual outcomes.
- Work with the team to deliver what is important to the people they support and what they want for the future.
- To keep the people supported and those important to them central in the planning and review of their service.
- Demonstrate the principles of person‑centred practices.
- Act as a positive role model and coach to the team.
Principal Accountabilities
- Follow the principles of person‑centred approaches in all areas of operation.
- Be responsible for assessment, planning, monitoring, and reviewing of individual support.
- Ensure appropriate information is captured, reported, and analysed.
- Lead and manage staff to achieve and maintain high performance and standards.
- Utilise staff strengths, gifts, qualities, and skills effectively.
- Manage recruitment of staff.
- Coordinate and deploy staff resources efficiently and effectively.
- Maintain a customer‑focused ethos and excellent working relationships with other professionals.
- Provide on‑the‑job coaching, regular supervision, and appraisal for staff.
- Identify and meet staff training and development needs.
- Organise and facilitate productive team meetings.
- Promote and nurture good practice.
- Ensure practice aligns with company policy, procedure, and legislation.
- Ensure service delivery meets required quality standards.
- Promote community connections.
- Appropriately manage and resolve all internal and external reportable events.
- Demonstrate quality service delivery.
- Assist the Area Manager with resource management.
Essential Criteria
- Significant experience of person‑centred planning and review.
- Significant experience of supporting people with learning disabilities and mental health needs.
- Significant experience of people management.
- Experience of leading and managing a staff team.
- Experience of undertaking staff supervision and appraisal.
- Experience of partnership working.
- Experience of managing resources within an agreed budget.
- Experience of using IT systems in the management of service and people.
- Knowledge of equality and anti‑discriminatory practices.
- Excellent time‑management and ability to plan and prioritise a complex workload.
- Ability to inspire and drive person‑centred principles and practices.
- Ability to assess, plan, and monitor care and support to achieve individual outcomes.
- Ability to engage with service users and their families and carers to develop positive and trusting relationships.
- Excellent written and verbal communication skills.
- Comprehensive knowledge and understanding of the needs of people with mental health or learning disabilities and familiarity with current best practice.
- Leadership and team management skills.
- Proficiency in using person‑centred tools to develop individuals and teams.
- Ability to apply policy and procedure to produce quality outcomes.
- Initiative, self‑motivation, and resourcefulness.
- Effective resource management.
- ICT proficiency for information, performance reporting, and communication.
- NVQ3 qualification in management or care (or equivalent) or willingness and ability to complete such a qualification within a set time period.
- Training in person‑centred practices (planning, review, team development).
- Willingness to work flexible hours, on‑call, 7 days a week including unsocial hours and weekends.
Benefits
- 35 hour working week with the option to work a 9‑day fortnight or 4.5‑day working week.
- 33 days annual leave per year, plus the option to buy or sell annual leave.
- Team Leaders are supernumerary with no requirement to work on shift.
- Matched pension contributions up to 6%.
- Health cash plans.
- Expression of Wish – our death‑in‑service benefit.
- 24/7 virtual GP consultations for you and your family.
- 24/7 mental health consultations.
- Amazing People Rewards – employee discounts.
- Blue Light Card eligibility.
- Comprehensive induction programme with ongoing support and professional development.
- Support and funding to complete a Level 3 qualification if you haven’t already.
- Empower Development Programme for leaders within AFG.
About Us
We’re Alternative Futures Group, a health and social care charity providing specialist support for people with a learning disability or mental health condition. We’ve been positively changing lives and enabling people to achieve amazing outcomes for over 30 years. We have a vision to create a world where amazing people do amazing things every day. Our skilled and experienced teams work with every person we support to create a personalised, outcome‑focused plan to achieve their aspirations. We’re a ‘values‑based’ employer that genuinely cares about the people we support, and we seek likeminded people to join our team to make a positive difference.
#J-18808-Ljbffr…
