Team Leader required for 35 hours per week in Merseyside – Driver Essential

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Responsibilities

  • To lead and direct a team in developing and delivering person‑centred service.
  • Manage resources to successfully deliver service user and contract outcomes.
  • To develop staff skills and knowledge in delivering high‑quality services that are designed and delivered to meet the needs of individuals.
  • To apply the tools of person‑centred planning, review, and team development.
  • Embed a quality assurance framework at a service level.

Living our Values

  • To ensure that staff develop positive relationships with service users, and they actively support individual outcomes.
  • Work with the team to deliver what is important to the people they support and what they want for the future.
  • To keep the people supported and those important to them central in the planning and review of their service.
  • Demonstrate the principles of person‑centred practices.
  • Act as a positive role model and coach to the team.

Principal Accountabilities

  • Follow the principles of person‑centred approaches in all areas of operation.
  • Be responsible for assessment, planning, monitoring, and reviewing of individual support.
  • Ensure appropriate information is captured, reported, and analysed.
  • Lead and manage staff to achieve and maintain high performance and standards.
  • Utilise staff strengths, gifts, qualities, and skills effectively.
  • Manage recruitment of staff.
  • Coordinate and deploy staff resources efficiently and effectively.
  • Maintain a customer‑focused ethos and excellent working relationships with other professionals.
  • Provide on‑the‑job coaching, regular supervision, and appraisal for staff.
  • Identify and meet staff training and development needs.
  • Organise and facilitate productive team meetings.
  • Promote and nurture good practice.
  • Ensure practice aligns with company policy, procedure, and legislation.
  • Ensure service delivery meets required quality standards.
  • Promote community connections.
  • Appropriately manage and resolve all internal and external reportable events.
  • Demonstrate quality service delivery.
  • Assist the Area Manager with resource management.

Essential Criteria

  • Significant experience of person‑centred planning and review.
  • Significant experience of supporting people with learning disabilities and mental health needs.
  • Significant experience of people management.
  • Experience of leading and managing a staff team.
  • Experience of undertaking staff supervision and appraisal.
  • Experience of partnership working.
  • Experience of managing resources within an agreed budget.
  • Experience of using IT systems in the management of service and people.
  • Knowledge of equality and anti‑discriminatory practices.
  • Excellent time‑management and ability to plan and prioritise a complex workload.
  • Ability to inspire and drive person‑centred principles and practices.
  • Ability to assess, plan, and monitor care and support to achieve individual outcomes.
  • Ability to engage with service users and their families and carers to develop positive and trusting relationships.
  • Excellent written and verbal communication skills.
  • Comprehensive knowledge and understanding of the needs of people with mental health or learning disabilities and familiarity with current best practice.
  • Leadership and team management skills.
  • Proficiency in using person‑centred tools to develop individuals and teams.
  • Ability to apply policy and procedure to produce quality outcomes.
  • Initiative, self‑motivation, and resourcefulness.
  • Effective resource management.
  • ICT proficiency for information, performance reporting, and communication.
  • NVQ3 qualification in management or care (or equivalent) or willingness and ability to complete such a qualification within a set time period.
  • Training in person‑centred practices (planning, review, team development).
  • Willingness to work flexible hours, on‑call, 7 days a week including unsocial hours and weekends.

Benefits

  • 35 hour working week with the option to work a 9‑day fortnight or 4.5‑day working week.
  • 33 days annual leave per year, plus the option to buy or sell annual leave.
  • Team Leaders are supernumerary with no requirement to work on shift.
  • Matched pension contributions up to 6%.
  • Health cash plans.
  • Expression of Wish – our death‑in‑service benefit.
  • 24/7 virtual GP consultations for you and your family.
  • 24/7 mental health consultations.
  • Amazing People Rewards – employee discounts.
  • Blue Light Card eligibility.
  • Comprehensive induction programme with ongoing support and professional development.
  • Support and funding to complete a Level 3 qualification if you haven’t already.
  • Empower Development Programme for leaders within AFG.

About Us

We’re Alternative Futures Group, a health and social care charity providing specialist support for people with a learning disability or mental health condition. We’ve been positively changing lives and enabling people to achieve amazing outcomes for over 30 years. We have a vision to create a world where amazing people do amazing things every day. Our skilled and experienced teams work with every person we support to create a personalised, outcome‑focused plan to achieve their aspirations. We’re a ‘values‑based’ employer that genuinely cares about the people we support, and we seek likeminded people to join our team to make a positive difference.

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Company: Alternative Futures Group
Apply for the Team Leader required for 35 hours per week in Merseyside – Driver Essential
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Job Description:

Responsibilities

  • To lead and direct a team in developing and delivering person‑centred service.
  • Manage resources to successfully deliver service user and contract outcomes.
  • To develop staff skills and knowledge in delivering high‑quality services that are designed and delivered to meet the needs of individuals.
  • To apply the tools of person‑centred planning, review, and team development.
  • Embed a quality assurance framework at a service level.

Living our Values

  • To ensure that staff develop positive relationships with service users, and they actively support individual outcomes.
  • Work with the team to deliver what is important to the people they support and what they want for the future.
  • To keep the people supported and those important to them central in the planning and review of their service.
  • Demonstrate the principles of person‑centred practices.
  • Act as a positive role model and coach to the team.

Principal Accountabilities

  • Follow the principles of person‑centred approaches in all areas of operation.
  • Be responsible for assessment, planning, monitoring, and reviewing of individual support.
  • Ensure appropriate information is captured, reported, and analysed.
  • Lead and manage staff to achieve and maintain high performance and standards.
  • Utilise staff strengths, gifts, qualities, and skills effectively.
  • Manage recruitment of staff.
  • Coordinate and deploy staff resources efficiently and effectively.
  • Maintain a customer‑focused ethos and excellent working relationships with other professionals.
  • Provide on‑the‑job coaching, regular supervision, and appraisal for staff.
  • Identify and meet staff training and development needs.
  • Organise and facilitate productive team meetings.
  • Promote and nurture good practice.
  • Ensure practice aligns with company policy, procedure, and legislation.
  • Ensure service delivery meets required quality standards.
  • Promote community connections.
  • Appropriately manage and resolve all internal and external reportable events.
  • Demonstrate quality service delivery.
  • Assist the Area Manager with resource management.

Essential Criteria

  • Significant experience of person‑centred planning and review.
  • Significant experience of supporting people with learning disabilities and mental health needs.
  • Significant experience of people management.
  • Experience of leading and managing a staff team.
  • Experience of undertaking staff supervision and appraisal.
  • Experience of partnership working.
  • Experience of managing resources within an agreed budget.
  • Experience of using IT systems in the management of service and people.
  • Knowledge of equality and anti‑discriminatory practices.
  • Excellent time‑management and ability to plan and prioritise a complex workload.
  • Ability to inspire and drive person‑centred principles and practices.
  • Ability to assess, plan, and monitor care and support to achieve individual outcomes.
  • Ability to engage with service users and their families and carers to develop positive and trusting relationships.
  • Excellent written and verbal communication skills.
  • Comprehensive knowledge and understanding of the needs of people with mental health or learning disabilities and familiarity with current best practice.
  • Leadership and team management skills.
  • Proficiency in using person‑centred tools to develop individuals and teams.
  • Ability to apply policy and procedure to produce quality outcomes.
  • Initiative, self‑motivation, and resourcefulness.
  • Effective resource management.
  • ICT proficiency for information, performance reporting, and communication.
  • NVQ3 qualification in management or care (or equivalent) or willingness and ability to complete such a qualification within a set time period.
  • Training in person‑centred practices (planning, review, team development).
  • Willingness to work flexible hours, on‑call, 7 days a week including unsocial hours and weekends.

Benefits

  • 35 hour working week with the option to work a 9‑day fortnight or 4.5‑day working week.
  • 33 days annual leave per year, plus the option to buy or sell annual leave.
  • Team Leaders are supernumerary with no requirement to work on shift.
  • Matched pension contributions up to 6%.
  • Health cash plans.
  • Expression of Wish – our death‑in‑service benefit.
  • 24/7 virtual GP consultations for you and your family.
  • 24/7 mental health consultations.
  • Amazing People Rewards – employee discounts.
  • Blue Light Card eligibility.
  • Comprehensive induction programme with ongoing support and professional development.
  • Support and funding to complete a Level 3 qualification if you haven’t already.
  • Empower Development Programme for leaders within AFG.

About Us

We’re Alternative Futures Group, a health and social care charity providing specialist support for people with a learning disability or mental health condition. We’ve been positively changing lives and enabling people to achieve amazing outcomes for over 30 years. We have a vision to create a world where amazing people do amazing things every day. Our skilled and experienced teams work with every person we support to create a personalised, outcome‑focused plan to achieve their aspirations. We’re a ‘values‑based’ employer that genuinely cares about the people we support, and we seek likeminded people to join our team to make a positive difference.

#J-18808-Ljbffr…

Posted: May 19th, 2026