Sales Account Manager – IT Hardware
Job Type: Full Time
Location: Rayleigh
Business Unit: VAR
Role Overview
We are seeking a commercially confident Sales Account Manager with experience in an IT reseller, MSP, distributor or vendor environment. This is a dual role combining account management and sales operations. You will manage a portfolio of warm and transactional client accounts while overseeing quoting, order coordination and commercial administration. This role is commercially involved but not heavily target-driven, ideal for someone confident with clients who also understands operational delivery.
Account Management
- Manage a portfolio of warm and transactional client accounts
- Act as the day-to-day point of contact
- Respond to customer queries regarding pricing, delivery timelines and product specifications
- Maintain CRM pipeline updates and account records
- Identify upsell and cross-sell opportunities
- Assist with bid documentation and commercial responses
- Support senior sales team in client meetings where required
- Monitor margin levels and flag pricing discrepancies
Sales Operations
- Prepare accurate IT hardware quotes
- Liaise with suppliers for pricing and availability
- Ensure correct product specification and compatibility
- Manage orders from approval through to delivery
- Raise purchase orders and support invoicing processes
- Coordinate internal and external stakeholders to ensure smooth fulfilment
Experience Required
- Experience within an IT reseller, MSP, distributor or vendor environment
- Previous experience in account management, internal sales or sales operations
- Strong understanding of IT hardware (laptops, servers, networking, peripherals)
- Experience preparing quotes and managing orders end-to-end
- Experience using CRM systems
Skills & Attributes
- Commercially confident and proactive
- Comfortable managing client relationships
- Strong organisational and multitasking ability
- High attention to detail
- Margin-aware and commercially focused
What We Offer
- Opportunity to manage and grow warm client accounts
- Exposure to commercial sales strategy
- Clear progression pathway within a growing IT business
- Collaborative and fast-paced team environment
Sales Account Manager – IT Hardware
Job Type: Full Time
Location: Rayleigh
Business Unit: VAR
Role Overview
We are seeking a commercially confident Sales Account Manager with experience in an IT reseller, MSP, distributor or vendor environment. This is a dual role combining account management and sales operations. You will manage a portfolio of warm and transactional client accounts while overseeing quoting, order coordination and commercial administration. This role is commercially involved but not heavily target-driven, ideal for someone confident with clients who also understands operational delivery.
Account Management
- Manage a portfolio of warm and transactional client accounts
- Act as the day-to-day point of contact
- Respond to customer queries regarding pricing, delivery timelines and product specifications
- Maintain CRM pipeline updates and account records
- Identify upsell and cross-sell opportunities
- Assist with bid documentation and commercial responses
- Support senior sales team in client meetings where required
- Monitor margin levels and flag pricing discrepancies
Sales Operations
- Prepare accurate IT hardware quotes
- Liaise with suppliers for pricing and availability
- Ensure correct product specification and compatibility
- Manage orders from approval through to delivery
- Raise purchase orders and support invoicing processes
- Coordinate internal and external stakeholders to ensure smooth fulfilment
Experience Required
- Experience within an IT reseller, MSP, distributor or vendor environment
- Previous experience in account management, internal sales or sales operations
- Strong understanding of IT hardware (laptops, servers, networking, peripherals)
- Experience preparing quotes and managing orders end-to-end
- Experience using CRM systems
Skills & Attributes
- Commercially confident and proactive
- Comfortable managing client relationships
- Strong organisational and multitasking ability
- High attention to detail
- Margin-aware and commercially focused
What We Offer
- Opportunity to manage and grow warm client accounts
- Exposure to commercial sales strategy
- Clear progression pathway within a growing IT business
- Collaborative and fast-paced team environment
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