The Role
As a Unit Supervisor, you will be responsible for ensuring our customers have a great time when they visit us! You will be driven, passionate, and have a natural ability to create a fun environment for both our customers and team. You will:
- Manage day-to-day operations, ensuring excellent customer service and adherence to policies and procedures.
- Promote a sales-focused culture and identify sales opportunities within the centre.
- Lead and support team development and growth, deputizing in the absence of senior management.
- Interpret and implement Tenpin's corporate strategy and core values, setting and achieving short-term objectives.
Skills You Need
- At least 12 months of supervisory experience in leisure, hospitality, or retail
- Passionate about exceptional customer service
- Experienced in leading large teams
- Determined, enthusiastic, and patient
- Ambitious and eager to progress
- Fully flexible and adaptable to change
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6 hours or more)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance – 2 x annual salary
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
#J-18808-Ljbffr”, “datePosted”: “2026-05-09”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Tenpin”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__428052759__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }The Role
As a Unit Supervisor, you will be responsible for ensuring our customers have a great time when they visit us! You will be driven, passionate, and have a natural ability to create a fun environment for both our customers and team. You will:
- Manage day-to-day operations, ensuring excellent customer service and adherence to policies and procedures.
- Promote a sales-focused culture and identify sales opportunities within the centre.
- Lead and support team development and growth, deputizing in the absence of senior management.
- Interpret and implement Tenpin’s corporate strategy and core values, setting and achieving short-term objectives.
Skills You Need
- At least 12 months of supervisory experience in leisure, hospitality, or retail
- Passionate about exceptional customer service
- Experienced in leading large teams
- Determined, enthusiastic, and patient
- Ambitious and eager to progress
- Fully flexible and adaptable to change
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6 hours or more)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance – 2 x annual salary
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
#J-18808-Ljbffr…