Product Manager (12-month FTC)

Requirements

• What excites us:
• Delivery of impact: You are focused on delivering business value through experimentation and have experience of doing that
• Exceptional problem-solving and analytical skills: We want our Product Managers to have an outstanding ability to tackle valuable customer and business problems. At GoCardless we start by asking ‘why?’, and a data-led approach is central to how we run Product. You have a customer centric approach and have experience talking to customers. You are comfortable with qualitative and quantitative analysis
• High agency: We’re after people who aren’t afraid of a challenge and will take ownership of problems they come across and help to resolve them and adapt to a constantly changing environment
• Collaborative leaders: Product roles bring responsibility without direct authority. We’re looking for leaders who can motivate and earn the trust of stakeholders and teams with a collaborative approach
• We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply

What the job involves

• This role will be working within the Turbo Growth team in our Global Growth Group
• Global Growth Group is a cross-functional organisation that is responsible for acquiring and growing SMBs
• This team owns most of the early life merchant journey from merchant signup to getting them ramped
• The Product Manager will work closely with the team’s Product Designer and Engineering Manager to develop and prove hypotheses through experimentation and possibly bigger bets
• You will also collaborate closely with Product Marketing, Customer Success, and other Product teams to achieve your goals
• Delivering customer and business value: Being relentlessly focused on understanding and solving the customer problems which result in them using GoCardless as much as they can
• Problem discovery and prioritisation: Taking complex and ambiguous product problems and structuring these effectively. This includes clearly defining the problem space, the impact of the problem and your prioritisation process
• Data-led decision-making: Using quantitative and qualitative evidence to support your decisions and opportunity identification
• Experimentation: Breaking the problem down into manageable chunks, hypothesis testing using A/B testing frameworks
• Influencing and communication: Building collaborative relationships with your team, stakeholders and executives to deliver change effectively across your remit. This includes growing to become the ‘go-to’ person for your product area; translating complex, technical problems into understandable concepts; and convincing stakeholders of the best approach using structured reasoning
• Leadership: Setting direction and coordinating action across a range of teams and functions
• Shipping stuff: Working with your team to support changes to completion, delivering consistent positive impact across your product area

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