Shipping & Customer Service Administrator

Shipping & Customer Service Administrator

Pudsey | Full-time | Flexi-hours (37.5 hours per week)

We’re working with a well-established manufacturing business with a strong reputation and global customer base, looking to add a Shipping & Customer Service Administrator to their operations team.

This is a key role focused on coordinating UK and international shipments, ensuring accuracy across documentation, and keeping processes running efficiently from order through to delivery.

The Role

You’ll be responsible for:

• Coordinating shipments across UK and international markets
• Managing all associated shipping documentation and compliance
• Liaising with internal teams, freight forwarders, and external warehouses
• Monitoring shipment schedules and resolving any issues quickly
• Supporting a smooth and efficient customer experience
• This is a fast-paced, detail-driven role where organisation and communication are key.

About You

• Experience in shipping, logistics, imports or exports
• Strong attention to detail and ability to manage multiple priorities
• Working knowledge of Incoterms and Letters of Credit
• Confident communicator, both internally and externally
• Good Excel skills and general systems confidence
• Proactive, reliable, and able to work under pressure

What’s on Offer

• Flexible working hours (37.5 hours per week)
• Bonus and competitive benefits package
• Supportive, team-focused environment
• Opportunity to develop within a well-structured business

If you’re looking for a role where you can take ownership of your work and be part of a collaborative team, get in touch for a confidential discussion.

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