Director of Participant Strategy & Engagement
London Bridge | Remote
Permanent | Full-Time
Competitive Salary + Excellent Benefits
A leading UK-based clinical research organisation is seeking an experienced Director of Participant Strategy & Engagement to lead and transform the end-to-end participant lifecycle across a growing portfolio of early-phase clinical trials.
This is a senior strategic leadership opportunity for someone passionate about patient-centric recruitment, operational excellence, and building high-performing multidisciplinary teams within a fast-paced clinical research environment.
The Opportunity
You will be responsible for developing and executing the organisation’s participant engagement and recruitment strategy — ensuring studies meet recruitment targets, timelines, budget expectations, and regulatory standards.
The successful candidate will oversee the full participant journey including:
✔ Identification & attraction
✔ Engagement & enrolment
✔ Retention & participant experience
✔ Recruitment systems & CRM optimisation
✔ Cross-functional operational delivery
✔ Quality improvement & process transformation
Key Responsibilities
- Lead strategic and operational delivery of participant recruitment and engagement across all clinical studies
- Drive performance against recruitment KPIs, timelines, and commercial targets
- Oversee participant recruitment budgets and forecasting
- Lead multidisciplinary teams and foster a high-accountability culture
- Implement process improvement, automation, and quality initiatives
- Analyse participant flow, screening failures, and recruitment trends to optimise performance
- Build external partnerships with healthcare and research organisations
- Ensure compliance with GCP, GDPR, PECR, and regulatory requirements
- Act as the senior escalation point for participant engagement matters
About You
You will likely bring:
- Significant leadership experience within clinical research, healthcare operations, patient recruitment, or CRO environments
- Strong operational and commercial acumen
- Experience managing complex recruitment strategies and participant engagement programmes
- Excellent stakeholder management and team leadership skills
- A data-driven approach to performance improvement and operational delivery
- Experience leading change, systems implementation, or digital transformation initiatives
What’s on Offer
- Competitive salary package
- Private medical insurance
- Private dental cover
- Pension scheme
- 25 days annual leave + bank holidays
- Additional employee benefits
- Opportunity to shape participant strategy within a growing and innovative clinical research environment
To apply or learn more confidentially, please get in touch directly.
”, “datePosted”: “2026-05-20”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Albion Rye Associates”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__436966041__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Director of Participant Strategy & Engagement
London Bridge | Remote
Permanent | Full-Time
Competitive Salary + Excellent Benefits
A leading UK-based clinical research organisation is seeking an experienced Director of Participant Strategy & Engagement to lead and transform the end-to-end participant lifecycle across a growing portfolio of early-phase clinical trials.
This is a senior strategic leadership opportunity for someone passionate about patient-centric recruitment, operational excellence, and building high-performing multidisciplinary teams within a fast-paced clinical research environment.
The Opportunity
You will be responsible for developing and executing the organisation’s participant engagement and recruitment strategy — ensuring studies meet recruitment targets, timelines, budget expectations, and regulatory standards.
The successful candidate will oversee the full participant journey including:
✔ Identification & attraction
✔ Engagement & enrolment
✔ Retention & participant experience
✔ Recruitment systems & CRM optimisation
✔ Cross-functional operational delivery
✔ Quality improvement & process transformation
Key Responsibilities
- Lead strategic and operational delivery of participant recruitment and engagement across all clinical studies
- Drive performance against recruitment KPIs, timelines, and commercial targets
- Oversee participant recruitment budgets and forecasting
- Lead multidisciplinary teams and foster a high-accountability culture
- Implement process improvement, automation, and quality initiatives
- Analyse participant flow, screening failures, and recruitment trends to optimise performance
- Build external partnerships with healthcare and research organisations
- Ensure compliance with GCP, GDPR, PECR, and regulatory requirements
- Act as the senior escalation point for participant engagement matters
About You
You will likely bring:
- Significant leadership experience within clinical research, healthcare operations, patient recruitment, or CRO environments
- Strong operational and commercial acumen
- Experience managing complex recruitment strategies and participant engagement programmes
- Excellent stakeholder management and team leadership skills
- A data-driven approach to performance improvement and operational delivery
- Experience leading change, systems implementation, or digital transformation initiatives
What’s on Offer
- Competitive salary package
- Private medical insurance
- Private dental cover
- Pension scheme
- 25 days annual leave + bank holidays
- Additional employee benefits
- Opportunity to shape participant strategy within a growing and innovative clinical research environment
To apply or learn more confidentially, please get in touch directly.
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