Supply Chain Technician

We are looking for an organized, detail-oriented, and proactive Supply Chain Technician to join our high-performing team. This key role operates at the intersection of critical material management and distribution centre operations, ensuring the seamless flow of goods and information across the supply chain.

Responsibilities

• Order & Inventory Management
  • Process and plan customer orders from receipt through to completion and delivery.
  • Manage urgent or high-priority orders, ensuring timely escalation and resolution.
  • Maintain accurate inventory records, perform stock checks, and support replenishment planning.
  • Monitor supplier deliveries, track inbound shipments, and flag delays or delivery issues.
  • Act as a point of contact for supplier delivery queries and elevate issues appropriately.
• Distribution Centre Operations
  • Support the Warehouse Operations Manager in the daily running of the distribution centre.
  • Carry out key administrative tasks relating to warehouse, logistics, and inventory operations.
  • Assist in maintaining a clean, organized, and compliant warehouse environment.
  • Handle and prioritize urgent orders, liaise with stakeholders across the supply chain, inventory, and logistics teams to ensure timely resolution.
• Supplier Delivery Coordination
  • Act as a site-based point of contact for supplier delivery issues, escalating concerns to the supply chain team as needed.
  • Track inbound shipments, flagging delays or non-compliance with agreed delivery schedules.
• Data & Reporting
  • Provide regular updates to the wider supply chain team on inventory performance, stock discrepancies, and delivery statuses.
  • Support project activity by providing operational insight and process knowledge.
• Cross-Functional Collaboration
  • Liaise daily with supply chain, logistics, customer service, and procurement teams to align on priorities.
  • Represent operations in supply chain meetings and support cross-functional improvement projects.

Location & Working Hours

Location – Didcot, Oxfordshire. Working Hours – Monday to Friday, 36 hours per week.

Qualifications

• Experience in supply chain, inventory management, or warehouse operations within a logistics or distribution environment.
• Proficient in Microsoft Excel for data manipulation and reporting.
• Strong administrative skills with close attention to detail and organizational capability.
• Experience working with ERP or inventory systems (e.g., SAP, Oracle).
• Ability to handle urgent orders and resolve problems effectively under pressure.
• Good understanding of health and safety requirements in a warehouse or DC setting.

Benefits

• Offering between £40,000 and £42,000 per annum, depending on experience and skills.
• 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).
• Contributory pension – Defined Contribution – Maximum of 12% – 2x employee contribution.
• Personal Medical Assessments – open to all once a year.
• Performance-related pay plan directly linked to company performance measures and targets.
• Wider benefits scheme including our benefits hub.

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