NHS – 999 emergency Call Handler – NHS

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Interview Schedule

Interview date 14th May and 26th May at 09:30am.

Shift Requirements

Candidate must be flexible for day and night shift, also working on weekend, 12 hours shift a day.

Essential Skills and Attributes

  • Excellent listening skills
  • Effective verbal and written communication skills
  • Work in an environment where decisions are based upon an ever changing set of disparate circumstances
  • Prioritise and undertake numerous tasks simultaneously
  • Remain calm under pressure
  • Work as part of a high performance team
  • The ability to take and record information accurately
  • Requirement to handle traumatic, emotional and distressing situations
  • The ability to manage and support others during times of crisis – most commonly during an emergency call.

EEO Statement

Blue Arrow is a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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Company: Blue Arrow HS
Apply for the NHS – 999 emergency Call Handler – NHS
Location: Norwich
Job Description:

Interview Schedule

Interview date 14th May and 26th May at 09:30am.

Shift Requirements

Candidate must be flexible for day and night shift, also working on weekend, 12 hours shift a day.

Essential Skills and Attributes

  • Excellent listening skills
  • Effective verbal and written communication skills
  • Work in an environment where decisions are based upon an ever changing set of disparate circumstances
  • Prioritise and undertake numerous tasks simultaneously
  • Remain calm under pressure
  • Work as part of a high performance team
  • The ability to take and record information accurately
  • Requirement to handle traumatic, emotional and distressing situations
  • The ability to manage and support others during times of crisis – most commonly during an emergency call.

EEO Statement

Blue Arrow is a Disability Confident Employer and is committed to helping find great work opportunities for great people.

#J-18808-Ljbffr…

Posted: May 15th, 2026