Job Overview
We are looking to recruit a Credit Control Administrator on a permanent basis. Based in Bath, you will play a key role in maximising rental collections across client portfolios so that client expectations and SLAs are met. On a daily basis you will work with the Property Managers and Finance Team to maintain a high level of performance whilst delivering effective solutions to the customer, client and the team. Running arrear reports and chasing any outstanding payments is also a key part of the role.
Working Pattern
Hybrid Working – in the office Tues and Fri after training
Mon – Thurs: 9am – 5.30pm
Fri: 9am – 5pm
Responsibilities
Daily management of credit control across client portfolios, including preparing arrear reports, chasing outstanding payments, maintaining performance data and providing effective solutions to customers, clients and the team.
Qualifications
The ideal candidate will have a customer service background with good written and verbal communication skills. They should possess good numerical and literacy skills. Knowledge of credit control and experience in arrears is beneficial but not essential. Ability to handle customer complaints and interact with stakeholders at various levels is required.
Other Requirements
Basic DBS check is mandatory. We follow safeguarding policies and expect all employees to uphold the highest standards of safeguarding and accountability.
Benefits
- Competitive salary, with a yearly salary review
- Pension with matched contributions up to 4.5%
- Bonus scheme at 2% for all colleagues
- Training and development programmes
- Extra perks including discounts and offers from shops, cinemas and much more
Diversity & Inclusion
As the UK's leading Social Enterprise, we do not discriminate based on any protected attribute and are committed to creating inclusive communities. We offer a guaranteed interview to disabled, neurodiverse, or former military candidates who meet the essential criteria, and are open to discussing flexible working options.
#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Touchstone Group Ltd”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435489371__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=744” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Bath” } } }Job Overview
We are looking to recruit a Credit Control Administrator on a permanent basis. Based in Bath, you will play a key role in maximising rental collections across client portfolios so that client expectations and SLAs are met. On a daily basis you will work with the Property Managers and Finance Team to maintain a high level of performance whilst delivering effective solutions to the customer, client and the team. Running arrear reports and chasing any outstanding payments is also a key part of the role.
Working Pattern
Hybrid Working – in the office Tues and Fri after trainingMon – Thurs: 9am – 5.30pmFri: 9am – 5pm
Responsibilities
Daily management of credit control across client portfolios, including preparing arrear reports, chasing outstanding payments, maintaining performance data and providing effective solutions to customers, clients and the team.
Qualifications
The ideal candidate will have a customer service background with good written and verbal communication skills. They should possess good numerical and literacy skills. Knowledge of credit control and experience in arrears is beneficial but not essential. Ability to handle customer complaints and interact with stakeholders at various levels is required.
Other Requirements
Basic DBS check is mandatory. We follow safeguarding policies and expect all employees to uphold the highest standards of safeguarding and accountability.
Benefits
- Competitive salary, with a yearly salary review
- Pension with matched contributions up to 4.5%
- Bonus scheme at 2% for all colleagues
- Training and development programmes
- Extra perks including discounts and offers from shops, cinemas and much more
Diversity & Inclusion
As the UK’s leading Social Enterprise, we do not discriminate based on any protected attribute and are committed to creating inclusive communities. We offer a guaranteed interview to disabled, neurodiverse, or former military candidates who meet the essential criteria, and are open to discussing flexible working options.
#J-18808-Ljbffr…