Customer Service Supervisor

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Customer Service Supervisor”, “description”: “

Position

We are currently recruiting for a Customer Service Supervisor to join our team in Damolly Retail Park, Newry. This is a permanent, part time role, working 20 hours a week and will require the flexibility to work shifts in the daytime, evenings and at weekends.

Responsibilities

  • Be passionate about delivering exceptional customer service
  • Ensure colleagues demonstrate the appropriate behaviours in the checkout area
  • Provide colleagues with the appropriate skills and knowledge
  • Be highly visible and approachable to customers and colleagues
  • Operate and deliver processes that ensure the store meets all legal requirements
  • Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
  • Protect and safeguard the Company assets

Qualifications

  • Experience supervising/managing a small team, in a fast paced retail environment
  • Strong numerical and problem solving skills
  • A flexible approach and a ‘can do’ attitude
  • The ability to think on your feet

Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!

B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans there really hasn’t been a better time to join us. We have a variety of exciting retail careers available & we offer fantastic on the job training. If you are looking to fast track your career the opportunities are endless!

If you would like to join a great team in a fast paced, growing business, apply online today!

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.

#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “B&M Retail”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435507551__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=7” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Northern Ireland” } } }
Company: B&M Retail
Apply for the Customer Service Supervisor
Location: Northern Ireland
Job Description:

Position

We are currently recruiting for a Customer Service Supervisor to join our team in Damolly Retail Park, Newry. This is a permanent, part time role, working 20 hours a week and will require the flexibility to work shifts in the daytime, evenings and at weekends.

Responsibilities

  • Be passionate about delivering exceptional customer service
  • Ensure colleagues demonstrate the appropriate behaviours in the checkout area
  • Provide colleagues with the appropriate skills and knowledge
  • Be highly visible and approachable to customers and colleagues
  • Operate and deliver processes that ensure the store meets all legal requirements
  • Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
  • Protect and safeguard the Company assets

Qualifications

  • Experience supervising/managing a small team, in a fast paced retail environment
  • Strong numerical and problem solving skills
  • A flexible approach and a ‘can do’ attitude
  • The ability to think on your feet

Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!

B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans there really hasn’t been a better time to join us. We have a variety of exciting retail careers available & we offer fantastic on the job training. If you are looking to fast track your career the opportunities are endless!

If you would like to join a great team in a fast paced, growing business, apply online today!

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.

#J-18808-Ljbffr…

Posted: May 17th, 2026