{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “French Speaking – Customer Service Advisor”, “description”: “
Responsibilities
- Provide first-contact resolutions to customer queries
- Offer specialized customer support through written and phone communication
- Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
- Create an amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of the management and provide feedback
- Deal with English & French speaking calls
Qualifications
- Fluent in English & French speaking & writing
- Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem‑solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- High-speed internet access and appropriate conditions for remote work
- Must hold EU citizenship or valid work permit for UK
- Be a local candidate or willing to relocate to Belfast
- All successful candidates are subject to basic Access NI check & Credit Check
Salary & Working Hours
What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.
- Competitive wages
- Paid professional training
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our wellness program
- Job stability
- Cycle to work scheme
Ability to commute / relocate
- Belfast, County Antrim: reliably commute or plan to relocate before starting work (required)
Company: HCLTech
Location: Belfast
Job Description:
Responsibilities
- Provide first-contact resolutions to customer queries
- Offer specialized customer support through written and phone communication
- Build a meaningful relationship, answering customers’ questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
- Create an amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of the management and provide feedback
- Deal with English & French speaking calls
Qualifications
- Fluent in English & French speaking & writing
- Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem‑solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- High-speed internet access and appropriate conditions for remote work
- Must hold EU citizenship or valid work permit for UK
- Be a local candidate or willing to relocate to Belfast
- All successful candidates are subject to basic Access NI check & Credit Check
Salary & Working Hours
What’s in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.
- Competitive wages
- Paid professional training
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our wellness program
- Job stability
- Cycle to work scheme
Ability to commute / relocate
- Belfast, County Antrim: reliably commute or plan to relocate before starting work (required)
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Posted: May 17th, 2026