Technical Writer – Checkout.com
Reporting directly to the Senior Manager of Tech Writing, you’ll work with our growing team of technical writers on a rich variety of projects across technical documentation, API reference, and support site. You’ll liaise with designers, marketers, and stakeholders from Design, Product, User Research, and Engineering. You’ll have experience writing technical product content and API or SDK references, adhering to a consistent style. You’ll be a self‑driven, confident writer who manages stakeholders, advocates for users, and understands how good written content facilitates successful product integrations. Your strong understanding of Git and the Docs‑as‑Code approach, along with knowledge of the OpenAPI (OAS) specification, will enable you to contribute immediately.
About You
- You think in systems: you can see the big picture and how your work fits in.
- You can think strategically as well as tactically, making informed trade‑offs for short‑ and long‑term results.
- You put users at the heart of your work and understand the value of accessible content design.
- You understand the different needs of different content audiences – writing for developers, business analysts, and payment operation specialists.
- You build strong working relationships and value feedback.
- You navigate uncertainty and define clear objectives and timelines.
- You’re accountable, always reach for better, and build trust.
- You’re self‑motivated, can work independently, and take initiative.
- You place quality over speed but iterate and improve as swiftly as possible.
- You love learning and teaching, sharing knowledge and skills with the team to help us grow.
What We’d Like to See
- Experience in online payments and/or in a Software‑as‑a‑Service (SaaS) business.
- A strong understanding of Git and the Docs‑as‑Code approach, and knowledge of the OpenAPI (OAS) specification.
- Experience documenting complex APIs.
- Ability to read code in at least one programming language.
- Familiarity with JSON, YAML, and Markdown.
- Experience leveraging content analytics and user research.
- You’re open and curious about AI and how it can be used to optimize processes and improve content.
First 6 Months
Month 1 – You’ll become familiar with the technical documentation and support site repository structures and fix minor content issues. You’ll meet product teams and build a foundational understanding of Checkout’s products and services.
Month 2 – You’ll navigate the API reference repository, comfortably make changes, and take on more complex projects from the team’s board.
Months 3 and 4 – You’ll independently research and document new feature releases, review contributions from other writers, and provide meaningful feedback.
Month 5 – You’ll be a proficient writer, leveraging tools and processes autonomously in your product area and confidently advocating for users.
Month 6 – You’ll be fully comfortable in your product area, understand users, and use research and data to inform documentation and continuous improvement.
Our Promise to You
We want you to do the best work of your career here. By working alongside talented people from diverse industries, you’ll take on meaningful challenges, receive recognition for your impact, and shape your own growth. We support a hybrid working model with three days per week in the office, and we are committed to making the hiring process as accessible as possible.
#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Checkout.com”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__434442329__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Technical Writer – Checkout.com
Reporting directly to the Senior Manager of Tech Writing, you’ll work with our growing team of technical writers on a rich variety of projects across technical documentation, API reference, and support site. You’ll liaise with designers, marketers, and stakeholders from Design, Product, User Research, and Engineering. You’ll have experience writing technical product content and API or SDK references, adhering to a consistent style. You’ll be a self‑driven, confident writer who manages stakeholders, advocates for users, and understands how good written content facilitates successful product integrations. Your strong understanding of Git and the Docs‑as‑Code approach, along with knowledge of the OpenAPI (OAS) specification, will enable you to contribute immediately.
About You
- You think in systems: you can see the big picture and how your work fits in.
- You can think strategically as well as tactically, making informed trade‑offs for short‑ and long‑term results.
- You put users at the heart of your work and understand the value of accessible content design.
- You understand the different needs of different content audiences – writing for developers, business analysts, and payment operation specialists.
- You build strong working relationships and value feedback.
- You navigate uncertainty and define clear objectives and timelines.
- You’re accountable, always reach for better, and build trust.
- You’re self‑motivated, can work independently, and take initiative.
- You place quality over speed but iterate and improve as swiftly as possible.
- You love learning and teaching, sharing knowledge and skills with the team to help us grow.
What We’d Like to See
- Experience in online payments and/or in a Software‑as‑a‑Service (SaaS) business.
- A strong understanding of Git and the Docs‑as‑Code approach, and knowledge of the OpenAPI (OAS) specification.
- Experience documenting complex APIs.
- Ability to read code in at least one programming language.
- Familiarity with JSON, YAML, and Markdown.
- Experience leveraging content analytics and user research.
- You’re open and curious about AI and how it can be used to optimize processes and improve content.
First 6 Months
Month 1 – You’ll become familiar with the technical documentation and support site repository structures and fix minor content issues. You’ll meet product teams and build a foundational understanding of Checkout’s products and services.
Month 2 – You’ll navigate the API reference repository, comfortably make changes, and take on more complex projects from the team’s board.
Months 3 and 4 – You’ll independently research and document new feature releases, review contributions from other writers, and provide meaningful feedback.
Month 5 – You’ll be a proficient writer, leveraging tools and processes autonomously in your product area and confidently advocating for users.
Month 6 – You’ll be fully comfortable in your product area, understand users, and use research and data to inform documentation and continuous improvement.
Our Promise to You
We want you to do the best work of your career here. By working alongside talented people from diverse industries, you’ll take on meaningful challenges, receive recognition for your impact, and shape your own growth. We support a hybrid working model with three days per week in the office, and we are committed to making the hiring process as accessible as possible.
#J-18808-Ljbffr…