Remote Telephony & Contact Center Quality Lead

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Company: Barchester-Healthcare
Apply for the Remote Telephony & Contact Center Quality Lead
Location: Gateshead
Job Description:

Barchester-Healthcare is looking for a detail-driven Customer Service Executive to optimise telephony systems and enhance customer experiences in Gateshead. This role involves managing telephony platforms, analysing performance data, and driving quality improvements in the contact centre. Ideal candidates will have experience in telephony systems and data management. The role offers remote working from home with support from a dedicated team, alongside access to a range of rewards including discounts and wellbeing support.#J-18808-Ljbffr…

Posted: May 13th, 2026