Individual Rights Specialist / Compliance Administrator – Ocado Logistics
Location: Hybrid, Hatfield
Department: People Services
Reports to: Service Assurance Lead
Why Ocado?
Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world – changing the way the world shops, for good.
What You’ll Be Doing
As an Individual Rights Specialist in our People Services team, you’ll act as a subject matter expert for employee rights and statutory requests across our workforce of over 16,000 colleagues. You’ll manage sensitive requests from start to finish, ensuring every case is handled accurately, securely, and in line with legal and regulatory requirements.
You’ll work closely with teams across People, Legal and IT to make sure our processes are compliant, efficient, and consistently delivered. This is a role where attention to detail, sound judgement, and strong organizational skills really matter.
Your Responsibilities Will Include
- Managing individual rights and statutory requests, including data subject access requests (DSARs)
- Police DP Requests and other Individual Rights Requests
- Ensuring all requests are completed accurately and within agreed timelines
- Maintaining clear documentation, templates, and audit trails for all cases
- Working with stakeholders across People, Legal, and IT to ensure consistent and compliant processes
- Identifying process improvements and helping to streamline workflows
- Supporting audits and ensuring all activity aligns with GDPR and internal policies
We Are Looking For Someone Who
- Has experience in a compliance, governance, legal administration, HR operations, or regulated administrative environment
- Has worked with sensitive data and understands the importance of confidentiality and accuracy
- Has excellent attention to detail and strong written communication skills
- Is comfortable interpreting policies or regulations and applying them in day-to-day work
- Is organised, methodical, and able to manage multiple cases at once
- Is confident working with stakeholders and building trusted relationships
- Is proactive, curious, and enjoys improving processes
- Experience with GDPR, DSARs, audits, or compliance processes would be highly beneficial — but we’re also open to candidates with transferable experience from compliance-heavy administrative roles.
Why join Ocado Logistics?
This is your chance to join a People Services team that plays a critical role in protecting employee data, ensuring compliance, and supporting the colleague experience across our business. You’ll be part of a collaborative, supportive team where your expertise and attention to detail make a real difference every day.
Benefits
- Flexible Work: Enjoy 30 days of ‘work from anywhere’ policy for a balanced life
- Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well‑being
- Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more
- Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching
- Private Medical Cover: Rest easy with comprehensive private medical insurance
- Family‑Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave
- Financial Aid: Get interest‑free train tickets and join our Cycle to Work Scheme
- Shuttle Services: Convenient free shuttle buses connect you to work
- Share Schemes: Join exciting share plans to participate in our success
- Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants
- Financial Protection: We offer Income Protection and Life Insurance for financial security
Individual Rights Specialist / Compliance Administrator – Ocado Logistics
Location: Hybrid, Hatfield
Department: People Services
Reports to: Service Assurance Lead
Why Ocado?
Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world – changing the way the world shops, for good.
What You’ll Be Doing
As an Individual Rights Specialist in our People Services team, you’ll act as a subject matter expert for employee rights and statutory requests across our workforce of over 16,000 colleagues. You’ll manage sensitive requests from start to finish, ensuring every case is handled accurately, securely, and in line with legal and regulatory requirements.
You’ll work closely with teams across People, Legal and IT to make sure our processes are compliant, efficient, and consistently delivered. This is a role where attention to detail, sound judgement, and strong organizational skills really matter.
Your Responsibilities Will Include
- Managing individual rights and statutory requests, including data subject access requests (DSARs)
- Police DP Requests and other Individual Rights Requests
- Ensuring all requests are completed accurately and within agreed timelines
- Maintaining clear documentation, templates, and audit trails for all cases
- Working with stakeholders across People, Legal, and IT to ensure consistent and compliant processes
- Identifying process improvements and helping to streamline workflows
- Supporting audits and ensuring all activity aligns with GDPR and internal policies
We Are Looking For Someone Who
- Has experience in a compliance, governance, legal administration, HR operations, or regulated administrative environment
- Has worked with sensitive data and understands the importance of confidentiality and accuracy
- Has excellent attention to detail and strong written communication skills
- Is comfortable interpreting policies or regulations and applying them in day-to-day work
- Is organised, methodical, and able to manage multiple cases at once
- Is confident working with stakeholders and building trusted relationships
- Is proactive, curious, and enjoys improving processes
- Experience with GDPR, DSARs, audits, or compliance processes would be highly beneficial — but we’re also open to candidates with transferable experience from compliance-heavy administrative roles.
Why join Ocado Logistics?
This is your chance to join a People Services team that plays a critical role in protecting employee data, ensuring compliance, and supporting the colleague experience across our business. You’ll be part of a collaborative, supportive team where your expertise and attention to detail make a real difference every day.
Benefits
- Flexible Work: Enjoy 30 days of ‘work from anywhere’ policy for a balanced life
- Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well‑being
- Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more
- Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching
- Private Medical Cover: Rest easy with comprehensive private medical insurance
- Family‑Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave
- Financial Aid: Get interest‑free train tickets and join our Cycle to Work Scheme
- Shuttle Services: Convenient free shuttle buses connect you to work
- Share Schemes: Join exciting share plans to participate in our success
- Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants
- Financial Protection: We offer Income Protection and Life Insurance for financial security
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