Overview
Our Client Directors are accountable for revenue. You’ll own a portfolio of strategic clients, with a clear expectation to grow them through identifying, shaping, and closing commercial opportunities. This role is for someone who understands how to build trust and convert it into measurable business. You won’t be judged on client satisfaction alone, but on your ability to drive revenue, create pipeline, and deliver against forecast. You’ll operate at a senior level with global organisations, connecting learning strategy to commercial outcomes and ensuring the work we deliver translates into ongoing investment.
Job requirements
What you’ll bring
- Proven experience growing revenue within enterprise accounts
- A consistent track record of hitting or exceeding commercial targets
- Confidence owning pipeline, forecast, and deal progression
- Ability to move from relationship to revenue, not just maintain rapport
- Strong stakeholder management, including C-suite influence
- Commercial judgement, knowing where to invest time for return
- Experience working in complex, multi-stakeholder environments
What you’ll do
- Own a portfolio of high-value accounts with clear revenue targets
- Build and manage a pipeline within your accounts, not rely on inbound or delivery-led opportunities
- Identify, shape, and close new opportunities, from early conversation through to signed SOW
- Lead strategic sessions that surface commercial opportunity, not just review performance
- Drive multi-threaded engagement to expand footprint and reduce dependency on single stakeholders
- Take ownership of deal strategy, pricing, and positioning within your accounts
- Act as a senior escalation point, bringing control and direction to complex situations
What this role is not
- Not a delivery management role
- Not a passive account stewardship role
Why this role matters at Sponge
We are building a more commercially accountable client function. That means fewer roles focused on relationship maintenance, and more focused on revenue ownership, strategic growth, and long-term account expansion. This role is central to that shift.
Final note
If you’re used to carrying a number, building pipeline, and closing within complex accounts, this will feel familiar. If your experience is primarily relationship management without direct revenue accountability, this likely won’t be the right fit.
Benefits
- Competitive salary aligned to experience and revenue responsibility
- Remote or hybrid working (Bristol-based office for those nearby)
- Income protection and life assurance
- Your birthday off
- Flexible working hours
- Pension scheme
- Healthcare cash plan
- 25 days holiday plus bank holidays
Overview
Our Client Directors are accountable for revenue. You’ll own a portfolio of strategic clients, with a clear expectation to grow them through identifying, shaping, and closing commercial opportunities. This role is for someone who understands how to build trust and convert it into measurable business. You won’t be judged on client satisfaction alone, but on your ability to drive revenue, create pipeline, and deliver against forecast. You’ll operate at a senior level with global organisations, connecting learning strategy to commercial outcomes and ensuring the work we deliver translates into ongoing investment.
Job requirements
What you’ll bring
- Proven experience growing revenue within enterprise accounts
- A consistent track record of hitting or exceeding commercial targets
- Confidence owning pipeline, forecast, and deal progression
- Ability to move from relationship to revenue, not just maintain rapport
- Strong stakeholder management, including C-suite influence
- Commercial judgement, knowing where to invest time for return
- Experience working in complex, multi-stakeholder environments
What you’ll do
- Own a portfolio of high-value accounts with clear revenue targets
- Build and manage a pipeline within your accounts, not rely on inbound or delivery-led opportunities
- Identify, shape, and close new opportunities, from early conversation through to signed SOW
- Lead strategic sessions that surface commercial opportunity, not just review performance
- Drive multi-threaded engagement to expand footprint and reduce dependency on single stakeholders
- Take ownership of deal strategy, pricing, and positioning within your accounts
- Act as a senior escalation point, bringing control and direction to complex situations
What this role is not
- Not a delivery management role
- Not a passive account stewardship role
Why this role matters at Sponge
We are building a more commercially accountable client function. That means fewer roles focused on relationship maintenance, and more focused on revenue ownership, strategic growth, and long-term account expansion. This role is central to that shift.
Final note
If you’re used to carrying a number, building pipeline, and closing within complex accounts, this will feel familiar. If your experience is primarily relationship management without direct revenue accountability, this likely won’t be the right fit.
Benefits
- Competitive salary aligned to experience and revenue responsibility
- Remote or hybrid working (Bristol-based office for those nearby)
- Income protection and life assurance
- Your birthday off
- Flexible working hours
- Pension scheme
- Healthcare cash plan
- 25 days holiday plus bank holidays
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