Overview
Senior Underwriter role based in Manchester with Ecclesiastical Insurance, part of Benefact Group. This Underwriting position sits within the Church Operations Department and primarily supports our church customer base on a direct basis. The role involves complex case work, acting as a referral point, and supporting the development of the wider underwriting team through coaching, training and audit. The role covers underwriting activities including general enquiries, renewals, building works, unoccupied risks and risk management surveys.
What you'll be doing
- Developing, negotiating, and profitably underwriting existing business caseload within own authority and in line with rate/commercial strategy, delivering underwriting excellence through specialist knowledge and support.
- Ownership of a dedicated portfolio of complex cases.
- Acting as referral point for the team providing coaching and training in an appropriate time frame.
- Supporting the team self-audit process including completing audits and implementing solutions to improve future results.
- Planning, prioritising and managing individual work to deliver agreed objectives and meet SLAs to deliver exceptional customer service.
- Effective and appropriate communication and engagement with direct customers through a variety of communication channels.
- Build and maintain commercial relationships with key clients and represent the company at customer, partner and industry events where required.
- Actively expanding personal technical and niche knowledge both informally (networking internally and externally, internet, industry press) and formally (In-house training, CII, CPD).
What you'll need to have
- Proven underwriting experience.
- A track record of delivering exceptional customer service as an individual and as an effective part of the team. Be proactive with a desire to continuously improve.
- Commitment to deliver exceptional service contributing both as an individual and as an effective part of a team.
What makes you stand out
- ACII/DIP/role relevant qualification or commitment to achieve within an agreed timescale.
- The ability to build collaborative, productive relationships.
- Able to act as a coach, empowering others within a commercial environment.
What we offer
- A competitive salary – let's discuss it
- Hybrid working
- Group Personal Pension – up to 12% employer contribution
- Generous annual bonus scheme: on-target bonus between 6% and 24%
- 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
- Health and wellbeing benefits, including private healthcare, income protection and life assurance
- £200 annual personal grant to a charity of your choice
- Encouraged to take at least one volunteering day per year
- Employee Assistance Programme
- Full study support to gain professional qualifications
- Access to virtual GP
- Enhanced maternity and paternity pay
Hear from the hiring manager: The Church & Commercial Underwriting team in Manchester are known for delivering exceptional service and technical expertise. Over the years, we’ve built a reputation for doing things the right way — combining specialist knowledge with a genuine commitment to supporting our Methodist customers and the wider community.
#J-18808-Ljbffr”, “datePosted”: “2026-04-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Ecclesiastical Insurance UK”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__407134788__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=19285” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Manchester” } } }Overview
Senior Underwriter role based in Manchester with Ecclesiastical Insurance, part of Benefact Group. This Underwriting position sits within the Church Operations Department and primarily supports our church customer base on a direct basis. The role involves complex case work, acting as a referral point, and supporting the development of the wider underwriting team through coaching, training and audit. The role covers underwriting activities including general enquiries, renewals, building works, unoccupied risks and risk management surveys.
What you’ll be doing
- Developing, negotiating, and profitably underwriting existing business caseload within own authority and in line with rate/commercial strategy, delivering underwriting excellence through specialist knowledge and support.
- Ownership of a dedicated portfolio of complex cases.
- Acting as referral point for the team providing coaching and training in an appropriate time frame.
- Supporting the team self-audit process including completing audits and implementing solutions to improve future results.
- Planning, prioritising and managing individual work to deliver agreed objectives and meet SLAs to deliver exceptional customer service.
- Effective and appropriate communication and engagement with direct customers through a variety of communication channels.
- Build and maintain commercial relationships with key clients and represent the company at customer, partner and industry events where required.
- Actively expanding personal technical and niche knowledge both informally (networking internally and externally, internet, industry press) and formally (In-house training, CII, CPD).
What you’ll need to have
- Proven underwriting experience.
- A track record of delivering exceptional customer service as an individual and as an effective part of the team. Be proactive with a desire to continuously improve.
- Commitment to deliver exceptional service contributing both as an individual and as an effective part of a team.
What makes you stand out
- ACII/DIP/role relevant qualification or commitment to achieve within an agreed timescale.
- The ability to build collaborative, productive relationships.
- Able to act as a coach, empowering others within a commercial environment.
What we offer
- A competitive salary – let’s discuss it
- Hybrid working
- Group Personal Pension – up to 12% employer contribution
- Generous annual bonus scheme: on-target bonus between 6% and 24%
- 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
- Health and wellbeing benefits, including private healthcare, income protection and life assurance
- £200 annual personal grant to a charity of your choice
- Encouraged to take at least one volunteering day per year
- Employee Assistance Programme
- Full study support to gain professional qualifications
- Access to virtual GP
- Enhanced maternity and paternity pay
Hear from the hiring manager: The Church & Commercial Underwriting team in Manchester are known for delivering exceptional service and technical expertise. Over the years, we’ve built a reputation for doing things the right way — combining specialist knowledge with a genuine commitment to supporting our Methodist customers and the wider community.
#J-18808-Ljbffr…