Central and North West London NHS Foundation Trust
Therapy Team Lead Rapid Access Service
Closing date: 28 May 2026
We’re passionate about delivering first‑class patient‑centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Here at Camden Rapid Access Service, patients are at the heart of everything we do.
Camden Rapid Access Service is a multi‑disciplinary integrated community service, which encompasses collaborative working by health and social care, along with other local providers, to support Camden residents. It provides admission avoidance, supported discharge and Hospital at Home. This role will require organisational leadership at a dynamic pace.
Main duties of the job
- Provide strategic and operational management to Camden Rapid Access Service: Discharge to assess, Urgent community response and Hospital at home.
- Provide transformational, integrated leadership and service modernisation to the teams.
- Enhance the development of evidence‑based clinical practice and Allied Health Professional roles.
- Provide clinical and professional leadership to the team.
- Be aware of the national and local agendas for intermediate care services and Allied Health Professions.
- Work with the Rapid Access Service Operational Lead and wider health‑service stakeholders to develop strategies in line with the National Agenda, particularly around admission avoidance and supported discharge.
- Have oversight of the work of the Therapy Team.
- Work with the AHP Professional Leads for CNWL to develop Therapy roles within CNWL and promote the professions.
About us
In this leadership role, we can offer career coaching, opportunities for mentorship and career development via leadership training. You will have access to 1:1s, appraisal and peer networking.
Camden Rapid Access Service is based within St Pancras Hospital. You will be provided with a laptop and mobile phone to support hybrid working.
And if you thought there was something more you were looking for, then CNWL can offer:
- Buying and selling annual leave
- An attractive pension scheme (including a tax‑free lump sum on retirement and family benefits from dependents, ill‑health retirement benefits and life assurance cover of twice your annual pay)
- Employee assistance programme: a free and confidential service to help with personal life
- Staying well at work service for tailored employment‑related support to staff
- Physio Med: an education zone, advice line and treatment service for staff
- Staff wellbeing zone for free and confidential online health and wellbeing programmes
- The Recovery College offers a range of health and wellbeing courses for staff
- A range of staff networks
- Discounts and savings at hundreds of retailers nationwide with My Trust benefits: you can save money on your weekly food shops, household bills, toiletries and cosmetics, cinema tickets, meals out and holidays or weekend breaks.
Job responsibilities
Clinical duties
- Develop and contribute to the development of clinical pathways in conjunction with the ICB and other stakeholders and providers.
- Promote an integrated working culture across Therapy, Medical and Nursing teams to enhance rehabilitation outcomes and the patient experience.
- Support the team in the implementation of treatment plans to ensure that patients receive a high quality of care at all times, liaising with partnership organisations to risk‑manage complex cases.
- Be actively involved in the design and implementation of research and/or clinical audits/trials to evaluate the service and identify areas for development, maintenance and improvement.
- Develop and maintain good working relationships and liaison with colleagues and other health professionals regarding patient care (e.g. GPs, LAS and Acute Trust colleagues).
- Monitor outcome measure data sets to determine service performance and capacity of complexity.
- Provide oversight monitoring of team capacity, allocation and waiting times to ensure safe service provision and flow across the health and social care system.
Other
- Awareness of NHS policies in respect to primary care and reducing hospital admissions (including the NHS Long Term Plan)
- Full and valid UK driving licence
Education and Qualification
- Current HCPC Registration as a physiotherapist or occupational therapist
- Bachelor's Degree (BSc)
- Evidence of continued professional development
- Evidence of working in a multi‑disciplinary team
- Practice supervisor training
- Masters degree or willingness to work towards
- Leadership/management course
Experience
- Substantial previous experience working in a community admission avoidance service
- Evidence of working within the MDT
- Understanding of the role of community teams in admission prevention and supporting a timely discharge
- Innovative and flexible working
- Experience in an acute setting
Communication
- Able to communicate with the multi‑disciplinary team, present cases, take note of actions, update others in the team and use handover effectively. Speaking face to face but also by telephone and writing letters and reports.
- Maintaining accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies
- Able to talk to people about sensitive issues in a supportive manner but also challenge others assertively where necessary
- Understanding of PSIRF processes in relation to patient safety incidents
Skills and knowledge
- Maintaining accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies
- Able to talk to people about sensitive issues in a supportive manner but also challenge others assertively where necessary
- Able to maintain electronic patient records
- Use Microsoft Word/Excel/PowerPoint for letters, reports and presentations
- Understanding how the Mental Capacity Act and Deprivation of Liberty Safeguards impacts on their work and the people they are working with
- Understanding how the Mental Health Act impacts on their work and the people they are working with
- Understanding the concept of quality and their role in improving safety, clinical outcomes and the patient experience
- Use of Doc Abode allocation software
- Understanding of PSIRF processes in relation to patient safety incidents
Clinical Leadership
- Ability to act as professional in charge of the shift (Clinician of the Day – “COD”) in the case of unexpected absence of staff member who was scheduled to be COD.
- Act as a clinical supervisor for healthcare staff from Bands 3‑7.
- Aid change management in the service by being supportive and bringing solutions to problems.
- Work well with other members of the team including communicating effectively, being kind and considerate, reliable and enthusiastic.
- Demonstrate and live CNWL behaviour core values.
- Awareness of team work and able to perform to a high standard within a team framework.
- Motivated to own personal development.
- Apply suggestions, recommendations and directives to improve services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Central and North West London NHS Foundation Trust
£66,274 to £73,496 a year per annum incl HCAS (pro rata if P/T)
#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “NHS”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435487243__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Central and North West London NHS Foundation Trust
Therapy Team Lead Rapid Access Service
Closing date: 28 May 2026
We’re passionate about delivering first‑class patient‑centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Here at Camden Rapid Access Service, patients are at the heart of everything we do.
Camden Rapid Access Service is a multi‑disciplinary integrated community service, which encompasses collaborative working by health and social care, along with other local providers, to support Camden residents. It provides admission avoidance, supported discharge and Hospital at Home. This role will require organisational leadership at a dynamic pace.
Main duties of the job
- Provide strategic and operational management to Camden Rapid Access Service: Discharge to assess, Urgent community response and Hospital at home.
- Provide transformational, integrated leadership and service modernisation to the teams.
- Enhance the development of evidence‑based clinical practice and Allied Health Professional roles.
- Provide clinical and professional leadership to the team.
- Be aware of the national and local agendas for intermediate care services and Allied Health Professions.
- Work with the Rapid Access Service Operational Lead and wider health‑service stakeholders to develop strategies in line with the National Agenda, particularly around admission avoidance and supported discharge.
- Have oversight of the work of the Therapy Team.
- Work with the AHP Professional Leads for CNWL to develop Therapy roles within CNWL and promote the professions.
About us
In this leadership role, we can offer career coaching, opportunities for mentorship and career development via leadership training. You will have access to 1:1s, appraisal and peer networking.
Camden Rapid Access Service is based within St Pancras Hospital. You will be provided with a laptop and mobile phone to support hybrid working.
And if you thought there was something more you were looking for, then CNWL can offer:
- Buying and selling annual leave
- An attractive pension scheme (including a tax‑free lump sum on retirement and family benefits from dependents, ill‑health retirement benefits and life assurance cover of twice your annual pay)
- Employee assistance programme: a free and confidential service to help with personal life
- Staying well at work service for tailored employment‑related support to staff
- Physio Med: an education zone, advice line and treatment service for staff
- Staff wellbeing zone for free and confidential online health and wellbeing programmes
- The Recovery College offers a range of health and wellbeing courses for staff
- A range of staff networks
- Discounts and savings at hundreds of retailers nationwide with My Trust benefits: you can save money on your weekly food shops, household bills, toiletries and cosmetics, cinema tickets, meals out and holidays or weekend breaks.
Job responsibilities
Clinical duties
- Develop and contribute to the development of clinical pathways in conjunction with the ICB and other stakeholders and providers.
- Promote an integrated working culture across Therapy, Medical and Nursing teams to enhance rehabilitation outcomes and the patient experience.
- Support the team in the implementation of treatment plans to ensure that patients receive a high quality of care at all times, liaising with partnership organisations to risk‑manage complex cases.
- Be actively involved in the design and implementation of research and/or clinical audits/trials to evaluate the service and identify areas for development, maintenance and improvement.
- Develop and maintain good working relationships and liaison with colleagues and other health professionals regarding patient care (e.g. GPs, LAS and Acute Trust colleagues).
- Monitor outcome measure data sets to determine service performance and capacity of complexity.
- Provide oversight monitoring of team capacity, allocation and waiting times to ensure safe service provision and flow across the health and social care system.
Other
- Awareness of NHS policies in respect to primary care and reducing hospital admissions (including the NHS Long Term Plan)
- Full and valid UK driving licence
Education and Qualification
- Current HCPC Registration as a physiotherapist or occupational therapist
- Bachelor’s Degree (BSc)
- Evidence of continued professional development
- Evidence of working in a multi‑disciplinary team
- Practice supervisor training
- Masters degree or willingness to work towards
- Leadership/management course
Experience
- Substantial previous experience working in a community admission avoidance service
- Evidence of working within the MDT
- Understanding of the role of community teams in admission prevention and supporting a timely discharge
- Innovative and flexible working
- Experience in an acute setting
Communication
- Able to communicate with the multi‑disciplinary team, present cases, take note of actions, update others in the team and use handover effectively. Speaking face to face but also by telephone and writing letters and reports.
- Maintaining accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies
- Able to talk to people about sensitive issues in a supportive manner but also challenge others assertively where necessary
- Understanding of PSIRF processes in relation to patient safety incidents
Skills and knowledge
- Maintaining accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies
- Able to talk to people about sensitive issues in a supportive manner but also challenge others assertively where necessary
- Able to maintain electronic patient records
- Use Microsoft Word/Excel/PowerPoint for letters, reports and presentations
- Understanding how the Mental Capacity Act and Deprivation of Liberty Safeguards impacts on their work and the people they are working with
- Understanding how the Mental Health Act impacts on their work and the people they are working with
- Understanding the concept of quality and their role in improving safety, clinical outcomes and the patient experience
- Use of Doc Abode allocation software
- Understanding of PSIRF processes in relation to patient safety incidents
Clinical Leadership
- Ability to act as professional in charge of the shift (Clinician of the Day – “COD”) in the case of unexpected absence of staff member who was scheduled to be COD.
- Act as a clinical supervisor for healthcare staff from Bands 3‑7.
- Aid change management in the service by being supportive and bringing solutions to problems.
- Work well with other members of the team including communicating effectively, being kind and considerate, reliable and enthusiastic.
- Demonstrate and live CNWL behaviour core values.
- Awareness of team work and able to perform to a high standard within a team framework.
- Motivated to own personal development.
- Apply suggestions, recommendations and directives to improve services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Central and North West London NHS Foundation Trust
£66,274 to £73,496 a year per annum incl HCAS (pro rata if P/T)
#J-18808-Ljbffr…
