Overview
TikTok's Program Operations team delivers high‑quality, efficient, and effective B2B experiences for major partners and internal stakeholders.The team supports global media businesses through program management, operational infrastructure, process development, and cross‑functional coordination.
The Program Operations Intern will support the team in the Sports vertical across content partnership programs, tentpole initiatives, growth projects, and operational workflows.This role is ideal for someone who is highly organized, curious about media and digital platforms, and interested in learning how global programs are built, managed, and scaled.The intern will assist with day‑to‑day program operations, research projects, stakeholder coordination, documentation, and reporting.They will work closely with Program Managers and cross‑functional partners across teams such as Content Partnerships, Product, Creator Management, Business Development, and more.
Responsibilities
- Support program managers in the planning, coordination, and execution of content partnership programs, tentpole initiatives, and global collaborations.
- Assist with operational workflows, including timeline tracking, meeting preparation, stakeholder follow‑ups, and project documentation.
- Conduct research on industry trends, content categories, partner activity, competitive benchmarks, and market‑specific opportunities.
- Help synthesize research findings and program updates into clear summaries, presentations, trackers, and internal communications.
- Support cross‑functional alignment by coordinating inputs from teams such as Product, Content Partnerships, Creator Management, Business Development, and more.
- Maintain program trackers, dashboards, documentation, templates, and shared resources to improve team visibility and execution.
- Assist in creating internal playbooks, best practice guides, process documents, and program recap materials.
- Support reporting on program progress, key milestones, learnings, and operational outcomes.
- Help identify opportunities to streamline internal processes and improve team workflows.
- Contribute to ad‑hoc operational and strategic projects that support global media business priorities.
Learning Opportunities
- Learn how global content and partner programs are planned and executed.
- Understand cross‑functional program management within a large‑scale technology and media organization.
- Gain experience in operational process design, documentation, and workflow optimization.
- Develop research and insight capabilities for media, sports, and content partnership initiatives.
- Manage stakeholder relationships across regional and global teams.
- Practice reporting, communication, and program recap best practices.
Qualifications
- Currently pursuing a Bachelor’s, Master’s, or equivalent degree in Business, Marketing, Communications, Data Analytics, or a related field.
- Deep interest or demonstrated experience in the Sports industry.
- Strong organizational skills with high attention to detail, and excellent written and verbal communication skills.
- Ability to manage multiple tasks, timelines, and stakeholders in a fast‑paced environment.
- Strong research and analytical skills, with the ability to summarize insights clearly.
- Comfortable working with spreadsheets, presentations, documents, and collaborative project management tools.
- Interest in digital media, content platforms, creator ecosystems, sports, or technology.
Preferred Qualifications
- Prior internship, coursework, or project experience in program management, operations, media, sports, consulting, marketing, strategy, partnerships, or tech.
- Familiarity with TikTok, digital content trends, creator ecosystems, and/or media partnerships.
- Experience supporting cross‑functional projects, student organizations, campus initiatives, research projects, or operational workflows.
- Comfort working with data, including tracking metrics, organizing information, and identifying patterns or insights.
- Strong presentation‑building skills and ability to communicate findings in a clear, concise way.
- Proactive, collaborative, and eager to learn in a global, cross‑functional team environment.
- Creative problem‑solving mindset and willingness to support both strategic and executional work.
Overview
TikTok’s Program Operations team delivers high‑quality, efficient, and effective B2B experiences for major partners and internal stakeholders.The team supports global media businesses through program management, operational infrastructure, process development, and cross‑functional coordination.
The Program Operations Intern will support the team in the Sports vertical across content partnership programs, tentpole initiatives, growth projects, and operational workflows.This role is ideal for someone who is highly organized, curious about media and digital platforms, and interested in learning how global programs are built, managed, and scaled.The intern will assist with day‑to‑day program operations, research projects, stakeholder coordination, documentation, and reporting.They will work closely with Program Managers and cross‑functional partners across teams such as Content Partnerships, Product, Creator Management, Business Development, and more.
Responsibilities
- Support program managers in the planning, coordination, and execution of content partnership programs, tentpole initiatives, and global collaborations.
- Assist with operational workflows, including timeline tracking, meeting preparation, stakeholder follow‑ups, and project documentation.
- Conduct research on industry trends, content categories, partner activity, competitive benchmarks, and market‑specific opportunities.
- Help synthesize research findings and program updates into clear summaries, presentations, trackers, and internal communications.
- Support cross‑functional alignment by coordinating inputs from teams such as Product, Content Partnerships, Creator Management, Business Development, and more.
- Maintain program trackers, dashboards, documentation, templates, and shared resources to improve team visibility and execution.
- Assist in creating internal playbooks, best practice guides, process documents, and program recap materials.
- Support reporting on program progress, key milestones, learnings, and operational outcomes.
- Help identify opportunities to streamline internal processes and improve team workflows.
- Contribute to ad‑hoc operational and strategic projects that support global media business priorities.
Learning Opportunities
- Learn how global content and partner programs are planned and executed.
- Understand cross‑functional program management within a large‑scale technology and media organization.
- Gain experience in operational process design, documentation, and workflow optimization.
- Develop research and insight capabilities for media, sports, and content partnership initiatives.
- Manage stakeholder relationships across regional and global teams.
- Practice reporting, communication, and program recap best practices.
Qualifications
- Currently pursuing a Bachelor’s, Master’s, or equivalent degree in Business, Marketing, Communications, Data Analytics, or a related field.
- Deep interest or demonstrated experience in the Sports industry.
- Strong organizational skills with high attention to detail, and excellent written and verbal communication skills.
- Ability to manage multiple tasks, timelines, and stakeholders in a fast‑paced environment.
- Strong research and analytical skills, with the ability to summarize insights clearly.
- Comfortable working with spreadsheets, presentations, documents, and collaborative project management tools.
- Interest in digital media, content platforms, creator ecosystems, sports, or technology.
Preferred Qualifications
- Prior internship, coursework, or project experience in program management, operations, media, sports, consulting, marketing, strategy, partnerships, or tech.
- Familiarity with TikTok, digital content trends, creator ecosystems, and/or media partnerships.
- Experience supporting cross‑functional projects, student organizations, campus initiatives, research projects, or operational workflows.
- Comfort working with data, including tracking metrics, organizing information, and identifying patterns or insights.
- Strong presentation‑building skills and ability to communicate findings in a clear, concise way.
- Proactive, collaborative, and eager to learn in a global, cross‑functional team environment.
- Creative problem‑solving mindset and willingness to support both strategic and executional work.
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