{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “HR Operations Manager”, “description”: “
About the role
The HR Operations Manager leads the delivery of high‑quality HR and payroll services across Northern Europe, covering the full employee lifecycle. The role focuses on operational excellence, compliance, and continuous improvement to support business and employee needs.
Key responsibilities
- Lead and manage People Services and Payroll teams to deliver a consistent, customer‑focused HR service
- Oversee day‑to‑day HR and payroll operations across multiple countries, ensuring accuracy and compliance
- Develop and improve HR policies, processes, and procedures to enhance efficiency and employee experience
- Monitor service performance through KPIs and SLAs, providing insights and recommendations for improvement
- Ensure high data quality across HR systems and employee self‑service platforms
- Manage relationships with external payroll providers and internal stakeholders
- Maintain compliance with employment and immigration legislation across the region
- Support audits, vendor risk assessments, and regulatory requirements
- Identify opportunities to automate processes and improve operational effectiveness
About you
- Broad generalist HR experience in an operational, multi‑country environment
- Proven people management experience with a focus on developing high‑performing teams
- Strong organisational skills with the ability to manage multiple priorities
- Confident communicator with strong stakeholder management and influencing skills
- Comfortable working with HR systems, data, and continuous improvement initiatives
- Hybrid Working: 3 days in the office
Benefits
- Birthday holiday and option to purchase additional annual leave
- Comprehensive Benefits Package: Private Pension, Private Medical Insurance, Life Assurance and more
Company: SOS International
Location: London
Job Description:
About the role
The HR Operations Manager leads the delivery of high‑quality HR and payroll services across Northern Europe, covering the full employee lifecycle. The role focuses on operational excellence, compliance, and continuous improvement to support business and employee needs.
Key responsibilities
- Lead and manage People Services and Payroll teams to deliver a consistent, customer‑focused HR service
- Oversee day‑to‑day HR and payroll operations across multiple countries, ensuring accuracy and compliance
- Develop and improve HR policies, processes, and procedures to enhance efficiency and employee experience
- Monitor service performance through KPIs and SLAs, providing insights and recommendations for improvement
- Ensure high data quality across HR systems and employee self‑service platforms
- Manage relationships with external payroll providers and internal stakeholders
- Maintain compliance with employment and immigration legislation across the region
- Support audits, vendor risk assessments, and regulatory requirements
- Identify opportunities to automate processes and improve operational effectiveness
About you
- Broad generalist HR experience in an operational, multi‑country environment
- Proven people management experience with a focus on developing high‑performing teams
- Strong organisational skills with the ability to manage multiple priorities
- Confident communicator with strong stakeholder management and influencing skills
- Comfortable working with HR systems, data, and continuous improvement initiatives
- Hybrid Working: 3 days in the office
Benefits
- Birthday holiday and option to purchase additional annual leave
- Comprehensive Benefits Package: Private Pension, Private Medical Insurance, Life Assurance and more
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Posted: May 17th, 2026