Pilgrim’s Europe in Craigavon is seeking an experienced IT Group Service Desk Manager to lead their 24/7 European IT Service Desk. This senior role involves full accountability for service delivery, team leadership, and major incident management. The ideal candidate will have a strong background in IT Service Management, excellent stakeholder management skills, and a proven track record in leading large teams. The position offers opportunities for strategic improvement initiatives and service transformation.#J-18808-Ljbffr…
