Project Manager – Client Services

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Department: Design

Location: Construct Bath

About Us

A creative agency built on quality and craftsmanship. For over 20 years we’ve partnered with heritage and contemporary brands on rebranding, brand creation, and strategic guardianship — across two UK studios. Part of Together Group: 600+ people, 12 agencies, 30 offices in 16 cities, serving the world’s leading luxury and lifestyle brands.

The Role

You’ll sit within our Client Services team, keeping projects on time, on budget, and running smoothly — from setup and scheduling through to reconciliation and client reporting. Working closely with Directors and practitioners, you’ll be the connective tissue that holds projects together.

About You

A proactive, detail-oriented professional who thrives in a fast-paced agency. You build trust easily, juggle competing priorities without dropping the ball, and bring commercial awareness alongside genuine enthusiasm.

  • Highly organised with a sharp eye for detail
  • Commercially minded — comfortable balancing client expectations with scope and budget
  • Discreet and dependable across all levels of the business
  • Confident with Microsoft Office; quick to pick up new systems

Key Responsibilities

Project Setup & Management

  • Set up new projects; ensure contracts are signed, filed, and scoped before work begins
  • Schedule work efficiently against budget and deadlines; build client‑facing timelines
  • Proactively manage risk — flag overspend or delays early and find solutions
  • Support Directors in planning studio capacity across upcoming stages

Client Relations

  • Deliver outstanding client service and maintain long‑term relationships
  • Prepare briefing documents, proposals, and project management materials
  • Run client meetings — scheduling, minutes, and follow‑through

Reconciliation & Finance

  • Reconcile projects against scope, schedule, and budget weekly and monthly
  • Brief Directors ahead of finance meetings; capture and recharge project expenses
  • Flag scope creep early; support agreement of additional fees where needed

Growth

  • Identify opportunities to extend scope or develop new workstreams within existing accounts
  • Support post‑project reviews and continuous improvement

Who We’re Looking For

An Account or Project Executive, or a junior Account/Project Manager ready for their next step, would be a great fit. What matters most is that you know the luxury world and have the ambition to grow.

The Person

  • Ambitious — driven to develop and take real ownership
  • Highly organised — nothing slips through the cracks
  • Enthusiastic and energetic — you raise the energy in any room

Experience & Background

  • Agency experience is essential
  • Background in creative, luxury, design, digital, or a related sector
  • A strong, genuine understanding of luxury and its standards
  • Experience in account or project management; potential matters more than seniority
  • Comfortable with large budgets and financial accountability
  • Global client experience a bonus

#J-18808-Ljbffr”, “datePosted”: “2026-05-07”, “hiringOrganization”: { “@type”: “Organization”, “name”: “PURPLE”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__425539656__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=744” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Bath” } } }
Company: PURPLE
Apply for the Project Manager – Client Services
Location: Bath
Job Description:

Department: Design

Location: Construct Bath

About Us

A creative agency built on quality and craftsmanship. For over 20 years we’ve partnered with heritage and contemporary brands on rebranding, brand creation, and strategic guardianship — across two UK studios. Part of Together Group: 600+ people, 12 agencies, 30 offices in 16 cities, serving the world’s leading luxury and lifestyle brands.

The Role

You’ll sit within our Client Services team, keeping projects on time, on budget, and running smoothly — from setup and scheduling through to reconciliation and client reporting. Working closely with Directors and practitioners, you’ll be the connective tissue that holds projects together.

About You

A proactive, detail-oriented professional who thrives in a fast-paced agency. You build trust easily, juggle competing priorities without dropping the ball, and bring commercial awareness alongside genuine enthusiasm.

  • Highly organised with a sharp eye for detail
  • Commercially minded — comfortable balancing client expectations with scope and budget
  • Discreet and dependable across all levels of the business
  • Confident with Microsoft Office; quick to pick up new systems

Key Responsibilities

Project Setup & Management

  • Set up new projects; ensure contracts are signed, filed, and scoped before work begins
  • Schedule work efficiently against budget and deadlines; build client‑facing timelines
  • Proactively manage risk — flag overspend or delays early and find solutions
  • Support Directors in planning studio capacity across upcoming stages

Client Relations

  • Deliver outstanding client service and maintain long‑term relationships
  • Prepare briefing documents, proposals, and project management materials
  • Run client meetings — scheduling, minutes, and follow‑through

Reconciliation & Finance

  • Reconcile projects against scope, schedule, and budget weekly and monthly
  • Brief Directors ahead of finance meetings; capture and recharge project expenses
  • Flag scope creep early; support agreement of additional fees where needed

Growth

  • Identify opportunities to extend scope or develop new workstreams within existing accounts
  • Support post‑project reviews and continuous improvement

Who We’re Looking For

An Account or Project Executive, or a junior Account/Project Manager ready for their next step, would be a great fit. What matters most is that you know the luxury world and have the ambition to grow.

The Person

  • Ambitious — driven to develop and take real ownership
  • Highly organised — nothing slips through the cracks
  • Enthusiastic and energetic — you raise the energy in any room

Experience & Background

  • Agency experience is essential
  • Background in creative, luxury, design, digital, or a related sector
  • A strong, genuine understanding of luxury and its standards
  • Experience in account or project management; potential matters more than seniority
  • Comfortable with large budgets and financial accountability
  • Global client experience a bonus

#J-18808-Ljbffr…

Posted: May 7th, 2026