{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Operational Support Manager”, “description”: “
Overview
We’re excited to be recruiting for an Operational Support Manager to join our friendly Customer Experience Team on a full‑time, permanent basis.
Key Responsibilities
- Work closely with the Operational Support Team Manager and lead a team of Operational Support Assistants.
- Support the team in achieving targets while overseeing fast‑paced administrative work across the department.
- Ensure customers and visitors receive a positive experience when visiting our main offices.
- Manage group posts and keep track of projects within the wider Customer Experience Team.
- Handle complex customer and business enquiries with strong communication and problem‑solving skills.
- Manage competing priorities, maintain workflow, and support your team to deliver a consistently high standard of service.
Qualifications
- Organised, proactive, and confident in leading and motivating a team.
- Excellent organisational and prioritisation skills, with the ability to meet deadlines in a fast‑paced environment.
- Sound judgement to make decisions and build positive working relationships across the organisation.
- Strong communication and problem‑solving skills.
Benefits & Working Hours
- Full training and ongoing support to manage the variety of responsibilities within the role.
- Working hours: 8:30am to 5:00pm, Monday to Friday.
- Inclusive workplace – we welcome applications from people of all backgrounds and are committed to creating an inclusive environment.
- Reasonable adjustments are available during the recruitment process.
Company: Abri Group
Location: Eastleigh
Job Description:
Overview
We’re excited to be recruiting for an Operational Support Manager to join our friendly Customer Experience Team on a full‑time, permanent basis.
Key Responsibilities
- Work closely with the Operational Support Team Manager and lead a team of Operational Support Assistants.
- Support the team in achieving targets while overseeing fast‑paced administrative work across the department.
- Ensure customers and visitors receive a positive experience when visiting our main offices.
- Manage group posts and keep track of projects within the wider Customer Experience Team.
- Handle complex customer and business enquiries with strong communication and problem‑solving skills.
- Manage competing priorities, maintain workflow, and support your team to deliver a consistently high standard of service.
Qualifications
- Organised, proactive, and confident in leading and motivating a team.
- Excellent organisational and prioritisation skills, with the ability to meet deadlines in a fast‑paced environment.
- Sound judgement to make decisions and build positive working relationships across the organisation.
- Strong communication and problem‑solving skills.
Benefits & Working Hours
- Full training and ongoing support to manage the variety of responsibilities within the role.
- Working hours: 8:30am to 5:00pm, Monday to Friday.
- Inclusive workplace – we welcome applications from people of all backgrounds and are committed to creating an inclusive environment.
- Reasonable adjustments are available during the recruitment process.
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Posted: May 19th, 2026