Operations Manager

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Our client is a growing property advisory firm based in Central London. With a team of c.50 people, the business offers a collaborative and supportive culture and is currently going through an exciting period of transformation, with a strong focus on people, operations and technology.

About the Role:

This is a newly created Operations & People Lead role, working closely with the Managing Director and sitting at the centre of the business. This is a broad, hands‑on position with exposure across operations, people and technology. Duties include (but are not limited to):

  • Driving implementation of new processes and ways of working.
  • Supporting leadership with key business initiatives and ensuring delivery across projects.
  • Managing external suppliers and partners.
  • Supporting HR processes (onboarding, offboarding, employee queries) alongside an external HR consultant.
  • Overseeing internal systems (including CRM) and ensuring data accuracy.
  • Assisting with reporting and coordination for senior leadership.
  • Playing a key role in AI and technology adoption across the business.

Candidate Specification:

  • 3+ years’ experience in an operations, project management or similar role within a fast‑paced environment.
  • Highly organised with strong project management skills.
  • Proactive and resourceful, with a solutions‑focused mindset.
  • Strong interpersonal skills with a people‑first approach.
  • Interest in AI and emerging technologies.
  • Property experience or a genuine interest in the sector is beneficial but not essential.

Additional Information:

  • Office‑based with some flexibility for 1–2 days working from home.
  • Core hours are 9:00am – 5:30pm.
  • Excellent benefits package.
  • ASAP start.

If this sounds like the Operations & People Lead role for you, please apply today!

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Company: VWA Ltd
Apply for the Operations Manager
Location: London
Job Description:

Our client is a growing property advisory firm based in Central London. With a team of c.50 people, the business offers a collaborative and supportive culture and is currently going through an exciting period of transformation, with a strong focus on people, operations and technology.

About the Role:

This is a newly created Operations & People Lead role, working closely with the Managing Director and sitting at the centre of the business. This is a broad, hands‑on position with exposure across operations, people and technology. Duties include (but are not limited to):

  • Driving implementation of new processes and ways of working.
  • Supporting leadership with key business initiatives and ensuring delivery across projects.
  • Managing external suppliers and partners.
  • Supporting HR processes (onboarding, offboarding, employee queries) alongside an external HR consultant.
  • Overseeing internal systems (including CRM) and ensuring data accuracy.
  • Assisting with reporting and coordination for senior leadership.
  • Playing a key role in AI and technology adoption across the business.

Candidate Specification:

  • 3+ years’ experience in an operations, project management or similar role within a fast‑paced environment.
  • Highly organised with strong project management skills.
  • Proactive and resourceful, with a solutions‑focused mindset.
  • Strong interpersonal skills with a people‑first approach.
  • Interest in AI and emerging technologies.
  • Property experience or a genuine interest in the sector is beneficial but not essential.

Additional Information:

  • Office‑based with some flexibility for 1–2 days working from home.
  • Core hours are 9:00am – 5:30pm.
  • Excellent benefits package.
  • ASAP start.

If this sounds like the Operations & People Lead role for you, please apply today!

#J-18808-Ljbffr…

Posted: May 19th, 2026