Role Overview
As a Family Engagement Manager at HMP Pentonville, you will play a pivotal role in supporting the complex and varied needs of prisoners and their families. Your work will be crucial in fostering positive relationships, providing advice, guidance, learning opportunities, and developing referral pathways for family support. You will manage a caseload of family support cases, ensure personalised care, and advocate for families’ rights within the prison system. This role requires compassion and dedication to making a meaningful difference.
Key Responsibilities
- Provide comprehensive services to prisoners, their children, carers, and relatives, ensuring appropriate advice, guidance, learning opportunities, care, and support to maintain positive relationships.
- Develop and implement effective referral pathways for families and professionals to access family support services.
- Establish connections with relevant services to ensure seamless integration.
- Manage a caseload of family support cases related to prisoners.
- Conduct detailed assessments to tailor support and interventions.
- Advocate for the rights and needs of families dealing with imprisonment, promoting human rights and ensuring voices are heard at all levels.
About You
- Demonstrable ability to coordinate a broad range of services.
- Experience working with families in challenging multi‑agency environments, preferably involving offenders or their families.
- Excellent organisational and workload management skills.
- Ability to contribute to the planning and development of Pact’s family work.
- Knowledge of safeguarding and child protection practices.
- Exceptional interpersonal communication and partnership skills with agencies.
Benefits
- Free advice, information, and counselling service.
- Contributory pension.
- Corporate eye‑care scheme.
- Cycle‑to‑work scheme.
- Generous holiday entitlement.
- Training events to develop professional skills and undergo thorough induction.
Equal Opportunity Statement
Pact is an equal‑opportunity employer and welcomes all applications, including those with a criminal conviction (appointment subject to a risk assessment).
Legal Requirements
This post is subject to a six‑month probationary period, verification of identity and right to work, references covering a three‑year period, declaration of unspent criminal convictions, Prison Vetting, and a Disclosure and Barring Service check. Bankruptcies or County Court Judgements may affect vetting for prison work.
#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Prison Advice and Care Trust”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435476931__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Role Overview
As a Family Engagement Manager at HMP Pentonville, you will play a pivotal role in supporting the complex and varied needs of prisoners and their families. Your work will be crucial in fostering positive relationships, providing advice, guidance, learning opportunities, and developing referral pathways for family support. You will manage a caseload of family support cases, ensure personalised care, and advocate for families’ rights within the prison system. This role requires compassion and dedication to making a meaningful difference.
Key Responsibilities
- Provide comprehensive services to prisoners, their children, carers, and relatives, ensuring appropriate advice, guidance, learning opportunities, care, and support to maintain positive relationships.
- Develop and implement effective referral pathways for families and professionals to access family support services.
- Establish connections with relevant services to ensure seamless integration.
- Manage a caseload of family support cases related to prisoners.
- Conduct detailed assessments to tailor support and interventions.
- Advocate for the rights and needs of families dealing with imprisonment, promoting human rights and ensuring voices are heard at all levels.
About You
- Demonstrable ability to coordinate a broad range of services.
- Experience working with families in challenging multi‑agency environments, preferably involving offenders or their families.
- Excellent organisational and workload management skills.
- Ability to contribute to the planning and development of Pact’s family work.
- Knowledge of safeguarding and child protection practices.
- Exceptional interpersonal communication and partnership skills with agencies.
Benefits
- Free advice, information, and counselling service.
- Contributory pension.
- Corporate eye‑care scheme.
- Cycle‑to‑work scheme.
- Generous holiday entitlement.
- Training events to develop professional skills and undergo thorough induction.
Equal Opportunity Statement
Pact is an equal‑opportunity employer and welcomes all applications, including those with a criminal conviction (appointment subject to a risk assessment).
Legal Requirements
This post is subject to a six‑month probationary period, verification of identity and right to work, references covering a three‑year period, declaration of unspent criminal convictions, Prison Vetting, and a Disclosure and Barring Service check. Bankruptcies or County Court Judgements may affect vetting for prison work.
#J-18808-Ljbffr…