Strategic Leader, Public Sector Contact Centre Operations

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Company: CCA Recruitment Group
Apply for the Strategic Leader, Public Sector Contact Centre Operations
Location: Glasgow
Job Description:

A leading recruitment firm is seeking an experienced Operations Director to oversee large-scale public sector contact centre operations. The successful candidate will manage operational delivery, ensuring governance and performance while driving improvement initiatives. With a strong background in the public sector, this role calls for a leader skilled in stakeholder engagement and budget management. The position offers a competitive salary of £65,000 plus a £12,000 bonus, and is hybrid based in Scotland.#J-18808-Ljbffr…

Posted: April 22nd, 2026